Reduce dial time on PHONE port with SIP provider

(1/4) > >>

gmichels:
Hi all,

I've seen a bunch of people asking for a reduction on the dial time however all of them are using a standard PSTN company over the LINE port. I need to reduce the dial time using a SIP provider over the PHONE port.

My OBi110 has Google Voice as SP1 (don't use it very much) and my company's PBX/SIP server as SP2 (default dial out). Everything works, I can make and receive calls, however everytime I place a call over the PHONE port using the SP2 service, it takes about 11-12 seconds before my extension is actually "off the hook" and the actual dialing is made on the PBX. I have access to the administration panel of my company's PBX server and I can see the exact moment the PBX detects the extension is off the hook, that's why I'm certain of those 11-12 seconds.

Using a softphone on my computer or phone makes the extension off the hook immediately I press the call button, so no delays while using the softphone.

Any tips on reducing this 10+ seconds delay while dialing out to a SIP provider using OBi110?

Thanks!

RonR:
Are you dialing normal 7-, 10-, and 11-digit numbers through SP2?  If not, please describe the calling patterns.

What is the contents of?:

Service Providers -> ITSP Profle B -> General -> DigitMap

gmichels:
Quote from: RonR on March 29, 2012, 03:59:00 pm

Are you dialing normal 7-, 10-, and 11-digit numbers through SP2?  If not, please describe the calling patterns.

What is the contents of?:

Service Providers -> ITSP Profle B -> General -> DigitMap


I usually dial other extensions, which are always 3 or 4 digits (like 2xx and 3xx). When I need to dial anything else (in my country - Brazil) the pattern is 0xxxxxxxx (0 to get the external line and 8 digits for local phone numbers) or 00xxxxxxxxxx (0 to get the external line, another 0 to denote it's a long distance call, 2 digits for area code and 8 digits for phone number).

DigitMap on SP2 is the default: (1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)

Thanks

RonR:
The default DigitMap isn't optimal for US/Canada dialing and is abysmal for your SP2 needs.

The following DigitMap supports 3- or 4-digit numbers, 0 + 8 digits, and 00 +  10 digits:

Service Providers -> ITSP Profle B -> General -> DigitMap : (xxx|xxxx|0xxxxxxxx|00xxxxxxxxxx)

gmichels:
Quote from: RonR on March 29, 2012, 04:36:28 pm

The default DigitMap isn't optimal for US/Canada dialing and is abysmal for your SP2 needs.

The following DigitMap supports 3- or 4-digit numbers, 0 + 8 digits, and 00 +  10 digits:

Service Providers -> ITSP Profle B -> General -> DigitMap : (xxxx.|0xxxxxxxx|00xxxxxxxxxx)



Thanks for your reply, I changed the DigitMap to your suggestion however nothing changed at all, I still get the same 11-12 seconds delay before the extension is detected as "off the hook" by the PBX.

Any other ideas?

Thanks

Navigation

[0] Message Index

[#] Next page