SOLVED: Tearing my hair out with newbie install
heavyharmonies:
Quote from: jimates on March 15, 2011, 11:02:06 am
Well this is disappointing. OBi support is seemingly not interested in helping me solve the problem:
did you email support@obihai with the problem? No one else has reported negatively about support.
Yes. The quote I included above was a direct response from a support ticket.
Since then I've received another email suggesting another debugging step, which I will try.
It appears as if the helpfulness varies greatly depending on who replies to a support ticket each time a response is sent in.
heavyharmonies:
I just wanted to follow up on this issue. OBi sent me out a new box, which I installed Tuesday evening. It has now been 48 hours and the new box has not lost its IP address or gone into flashing LED mode even once that I've been aware of.
So it appears that the problem was a faulty OBi110.
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