Setting Up Caller ID shown Name and Number on OBI110 !!! HELP
bjmjpl:
thx QBZAPPY!
1. yes
2. no i dont think so....where do i find that info?
thx!
bjmjpl:
it has this in the SP2>X_InboundCallRoute
{('myname'):aa},{ph1}
is that what you are describing?
thx!
QBZappy:
do you see the call in the OBi Call history?
bjmjpl:
aha - cool
no they are not....no inbounds...only outbound in call history
QBZappy:
bjmjpl,
You need to uncheck the Chat in GV and make sure that the GV CF number to CC is correct.
I get the impression that GV is not forwarding the call to CC. Review the GV CF number to your CC account. Can you call that CC number from your cell. Don't need to pick up the call, just make it ring to make sure that part is working. If you don't pick up you won't be charged.
Try the following: In both of the following make sure CC shows registered in the OBi.
1) Call the CC number directly.
2) Call the GV number after you set up the CF (from a phone/cell not used to set up the GV account)
Check the call history of GV and CC if the phone does not ring. See where it has been recorded in the call detail. Proceed from what you find there. It will give you an indication of where to put your efforts.
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