OBI100 with GV no dial tone

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jimates:
try one more reset process

unplug the power
press the reset button with a paper clip
while holding the reset button reconnect the power
hold the reset until the unit reboots, 20+ seconds.

if you don't get a dial tone after that then the unit must be bad.

tonglu:
Thanks for the tip.  I will give it a try and report back shortly. 

tonglu:
I went through the reset according the instruction twice, and no luck.  I guess that I am just unlucky to have a bad unit.

I checked my order history on amazon and found that I actually bought it in August last year so I have used it near 8 months now.  Not sure if I still can use the warranty or not.

RonR:
Quote from: tonglu on April 15, 2012, 07:48:11 pm

I checked my order history on amazon and found that I actually bought it in August last year so I have used it near 8 months now.  Not sure if I still can use the warranty or not.


From the OBi Device Administration Guide:

Warranty : 1-Year Hardware (Limited)

tonglu:
I have opened a support ticket through the website. 

Thanks so much RonR and jimates!  I want to say that it has really been a great pleasure to communicate with both of you! 

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