REPORTING! REPORTING! REPORTING! Easy and MUST have feature
Stewart:
While certainly possible, it seems strange, given the original topic of this thread. I'd think that someone using his phones in the course of commiting crimes would expend some effort to not have accurate call records.
QBZappy:
I think were are going off topic, however this topic is interesting.
Anyone who has gone over to the dark side needs to manage his business like any other business. The fact that call records are of interest is for some form of management. The calling parties and the management downloading the calling records can easily remain anonymous.
Everton:
Stewart:
You might be pleasantly surprise. There was a guy on the PBX in Flash Forum sometime ago who wanted to setup a Call Center using PIAF and with ONLY GV Trunks. These individuals, IMHO, will make it difficult for the rest of us who maybe use 100-150 minutes per month. 2,000-3,000 calls per employee translates into a ridiculously high number of minutes to be channeling through GV. This makes it difficult for the service to remain free for the average user. I, like RFord, have a certain level of disdain for people like yorktown whose action could potentially lead to the end of free GV calling.
Quote from: Stewart on April 18, 2012, 01:16:19 pm
Quote from: QBZappy on April 18, 2012, 12:16:58 pm
... it sounds like yorktown might be in the telemarketing business.
While it's likely some kind of sales or service function, one would be nuts to attempt classical telemarketing with OBi and GV. For starters, the agents would be spending more than half their time dialing calls, waiting for setup and answer, and getting voicemail. Virtually all telemarketers use predictive dialers, so agents spend >90% of their time talking to people. Also, GV does not provide outbound CNAM, which would cause many prospects to ignore the call. Finally, GV does not support Early Media, so instead of hearing that a number is not in service or has been changed, the agent wastes time hearing ring-no-answer, and may waste more time retrying the number at a later date.
yorktown:
I leave for a day come back and.....wow...
Suddenly I am perceived as this super-svengali bad dude :-)
So that you may choose to like or dislike me more, here's a picture of me:
:D :D :D
(oh no, RFord just went back to the porcelain altar..... :o )
Stewart, thanks for the script. I will give it a try. QZappy - thanks for the advice. As I said in my 2nd post, I thought the only solution was to concatenate the GV HTML files to a single file, then use a macro to clean it up.
The devices are in the following cities:
2 in Moscow (suburbs)
1 in Buenos Aires
3 in PA
2 in NY
So far every GV call is stellar and the bandwidth for all is over 1MB/sec. Vonage used to be pretty good with it, except Argentina, where Vonage was touch and go once and a while. Broadvocie was a disaster. In US and outside. They were dumped within a month.
I am still ordering more. And no, its not to call you at night and sell you homeowner protection, or membership to the Fraternal order of Police (the police are not allowed to call you to solicit money).
We do business with alot of companies. The business is 10 years old. I have always kept an eye on lowering telecom costs and I test it out to see how close to Zero I can get. Obihai could not be overlooked. Each of my employees work at home. It allows me to keep my costs down. Prudence demands any conservative business owner evaluate cost cutting methods.
Stewart:
Quote from: yorktown on April 17, 2012, 09:08:22 pm
If you can also add the charges for the call that would be great.
On your units in Russia and Argentina, are you being charged for US calls?
Or, if the charges are for calls to other countries (which?), you should consider using a different provider for them. IMO, GV is not a good value to most international destinations. The OBi can be set up to automatically select a provider, based on the country code dialed (for a few country codes).
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