Phone connected to Obi not ringing

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njakjasbnnkjasdbn:
ccinaz - thanks for your tips. I followed the steps and my landline device connected to Obitalk now rings.

johnhancock1999:
I tried every proposed solution from every forum I could find online.  It wasn't until I followed the steps mentioned by author "ccinaz" that the problem was solved.  It all had to do with logging into my Legacy Google Voice account and activating the call forwarding to "Google Chat" as indicated below.  Thank you for the help!

Quote from: ccinaz on August 07, 2017, 10:25:10 pm

If you have an old GV number you are setting up and it doesn't ring on the OBi, look at GV in a browser.  If you have "Legacy Google Voice" in the ...More... selections on the left side, go to Legacy and make sure the "Forward Calls to Google Chat" box is checked under Phones in Settings.  Access Settings from the gear on the upper right of the page.

drgeoff:
Quote from: johnhancock1999 on September 19, 2017, 02:35:45 am

I tried every proposed solution from every forum I could find online.  It wasn't until I followed the steps mentioned by author "ccinaz" that the problem was solved.  It all had to do with logging into my Legacy Google Voice account and activating the call forwarding to "Google Chat" as indicated below.  Thank you for the help!

Quote from: ccinaz on August 07, 2017, 10:25:10 pm

If you have an old GV number you are setting up and it doesn't ring on the OBi, look at GV in a browser.  If you have "Legacy Google Voice" in the ...More... selections on the left side, go to Legacy and make sure the "Forward Calls to Google Chat" box is checked under Phones in Settings.  Access Settings from the gear on the upper right of the page.


You didn't follow the official tutorial or SteveInWA's instructions?

http://www.obihai.com/tutorial9

http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460 (the 8th bullet point).

Checking that Chat is ticked is the first suggestion in many posts on these forums! Eg see the very first reply to the opening post of this thread.

Stansl:
Old post but I thought I would add my fix since things have changed. I was having the same issue of not receiving calls on my OBI200 as of 4/2019, but I could in Google voice. I do not see Google chat anymore under Google voice and I did follow the steps above (thanks) of doing a test call also logging into my OBI200 which reveals everything is working fine.

After further reading I tried updating firmware which is explained here http://www.obitalk.com/forum/index.php?topic=13113.msg84139#msg84139. Due to the new Google changes, they explain devices with older firmware will eventually fail and add that you should update your firmware, which you can do here, http://www.obitalk.com/forum/index.php?topic=9.0.

This fixed my issue.

Stan

alexdelara:
Hmm... updating the firmware didnt work; there is nothing available.
Going back to the subject then.....

I know the phone can ring because:
I can use my cellphone and dial my google number -> the landline DOES ring !
Other people dial in --> does not ring, goes to voicemail...
I dialed from my office number --> did not ring either...

There aint no more "Google chat" to check sooo... what's up ? (or down )?

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