Getting CNAM to work with GV & Callcentric

[Fasttimes]

I finally got Message Waiting working.  Its a bit slow on updating, but I guess it does work.  Now I'm trying to get CNAM working.  Here is my setup:

SP1 GV
SP2 CC  (for 911 and CNAM only)

GV Setup:
Google Chat checked OFF
Forward to CC# ON

I did most of the following using OBI-Expert (the MessageWaiting is not available from the Expert, but it is unchecked in both places when I log into the device)

Code Select Expand

Service Providers -> ITSP Profile B -> General -> Name : Callcentric
Service Providers -> ITSP Profile B -> General -> DigitMap:

(*123|**275*xx.|<1aaa>[2-9]xxxxxx|<1>[2-9]xxxxxxxxx|1xxxxxxxxxx|011xx.|(Mipd)|[^*#]@@.'@'@@.)

where aaa is your local area code.

Service Providers -> ITSP Profile B -> SIP -> ProxyServer : callcentric.com
Service Providers -> ITSP Profile B -> SIP -> OutboundProxy : callcentric.com
Service Providers -> ITSP Profile B -> SIP -> RegistrationPeriod : 3600

Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP2 Service -> AuthUserName : 1777nnnnnnn
Voice Services -> SP2 Service -> AuthPassword : (sip password)
Voice Services -> SP2 Service -> CallerIDName : (callerid name)
Voice Services -> SP2 Service -> MWIEnable : (checked)
Voice Services -> SP2 Service -> X_VMWIEnable : (checked)
Voice Services -> SP2 Service -> MessageWaiting : (unchecked) (Default unchecked)

So I'm getting message notification and getting callerid #'s but not CNAM.

On a side note, I'm not sure what the CallerIDName is for.  Surely we don't have the ability to set our own CallerID information, do we?

[jimates]

I did most of the following using OBI-Expert (the MessageWaiting is not available from the Expert, but it is unchecked in both places when I log into the device)

From the expert config
Voice Service -> SPX -> Calling Features
MWIEnable            
MWIEnable2            
X_VMWIEnable            


Or you can set those on the service provider configuration page from your dashboard.

Dashboard -> Click on your device -> Configure Voice Service Providers (click on the gear icon for the provider you want to set up or modify. The message waiting option is there.

[Fasttimes]

Well it is checkd for GV and not available for CC.  As I said before, the VMW appears to be working.  It's just the CNAM that is the issue now.

[pc44]

Hi Fasttimes,

Please also verify that you have the following configured:

Service Providers > ITSP Profile B > SIP -> RegistrarServer: callcentric.com
Service Providers > ITSP Profile B > SIP -> UserAgentDomain: callcentric.com

Please also let us know what your status is for Status -> System Status -> SP2 Service Status.

Thanks!
pc44

[MRTT]

I finally got Message Waiting working.  Its a bit slow on updating, but I guess it does work.  Now I'm trying to get CNAM working.  Here is my setup:

SP1 GV
SP2 CC  (for 911 and CNAM only)

...

On a side note, I'm not sure what the CallerIDName is for.  Surely we don't have the ability to set our own CallerID information, do we?

Did you enable cname in cc?  I think it is off by default.

"Phone book" entries in cc *do* override cname.  It's a nice touch.

--
MRTT