Outbound Google Voice Calls Fail w/ error code 500 (Call Rejected by Service..)

(1/3) > >>

scmguru:
My Obi 100 has been working fine for the last 30 days with google voice.

As of this morning, it stopped allowing me to dial out..

I get a dial tone, but any outbound call I make using my telephone handset returns with:

"The number you dialed XXX XXX XXXX was rejected by the service provider, reason is 500"

I can receive calls

I can calls using the console at google.com/voice using the same user/password I have registered to my Obi unit.

I've reset the Obi, re-registered and nothing seems to help.

Any suggestions would be very much appreciared.

Thanks.

RonR:
Does the OBi Call History show the call being delivered to Google Voice with the correct number in the proper format:

1xxxxxxxxxx (11 digits including the leading '1')?

scmguru:
Yes..

Terminal ID: GoogleVoice1
Peer#:1XXXXXXXXXX
Direction Outbound

No call connected

-- Received a call from Obi support.. looks like something is mucked up with my google voice account.. they're working on getting it resolved from their end.

Two thumbs up re: the Obi support crew.. they have been great to work with!

fastscirocco:
I have this exact same scenario .... how do I contact Obi support on a Google voice issue?

RonR:
Quote from: scmguru on April 25, 2012, 01:59:23 pm

-- Received a call from Obi support.. looks like something is mucked up with my google voice account.. they're working on getting it resolved from their end.


Please post what was wrong and what the solution was so others may benefit from your experience.

Navigation

[0] Message Index

[#] Next page