Outbound Google Voice Calls Fail w/ error code 500 (Call Rejected by Service..)

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chris18202:
I have the same issue as the others on this board. I have tried rebooting it several times. I either get the 500 error or the 503 error when dialing out. I also tried calling the phone number and the phone never rang. It eventually went to voicemail. Before this the phone was working fine. Nothing has changed with how I have it setup. It just stopped working randomly. I had this same issue a couple of months ago and rebooting the obi device fixed it right away.

Obi support can you help me?

Thanks,

Chris

billsimon:
There is currently an outage of Google Talk which will affect Google Voice connectivity through the Obi. See http://www.google.com/appsstatus#hl=en&v=issue&ts=1343361599000&iid=a6fb32beebebf8e85b0c986b09a4e69d

rtalcott:
7:22 Mountain Time and I have no inbound or outbound gv service...anything out gives 503...in just rings.
rt

shill13:
I got my phone up and working by changing my setting in my Google Voice account.   These are the steps that I followed:

My OBi Does Not Ring
 Possible causes for this are:
 
• In www.google.com/voice (Voice settings), "Forwards to: Google Chat" is not checked. See here for more.

• You are using the 'Talkatone' or 'GrooVe IP' app on your Apple or Android smart phone device. When the app is running, it interferes with the OBi device's ability to receive calls. To receive calls on the OBi, the app MUST be removed from your smart phone.
 
• The caller is using a phone that was used to authenticate this OBi device's Google Voice account. The symptom is the caller will always go to Google Voice voicemail and never ring the OBi's phone. The solution is:
    1. Go to Google Voice voice settings. The Voice settings
        selection is available from the top-right corner "gear" icon.
   2. From the "Phones" tab, select "Edit" on the phone from
       which you are calling.
   3. Select "Show advanced settings."
   4. Select "No" for "Voicemail Access."
   5. Select "Save" at the bottom of the page.

Once I did a test call from my cellphone...I kept the line open and then I was able to answer inbound calls by clicking over when I heard the beap.

rtalcott:
I am back up...check the App Status for more info:
http://www.google.com/appsstatus#hl=en&v=issue&ts=1343361599000&iid=a6fb32beebebf8e85b0c986b09a4e69d
rt

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