error 404

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rabbitman:
Sp1 is freephoneline voip sip account. Number for My area
Sp2 is google voice number for usa.
I set auto attendant to use outbound call sp2
And my cell phone number is in trusted circle.
When I call Sp1 from my cell (in trusted circle) and get the auto attendant.
So I press 2 in auto attendant and put a phone number # key (a usa number)
And I get an error 404. Why do I get this error?  It works if I use the obi android app.

Stewart:
Check the OBi's Call History.  Does the failing call show the outbound leg on SP2?  Does it show the full 11-digit peer number (1 + areacode + number)?

rabbitman:
This is the call log

Terminal ID AA1                                   SP1
Peer Name  
Peer Number 1613560 1000         16135601000
Direction Outbound                                             Outbound

13:05:28 New Call  
13:05:40  End Call                               (603 Declined)

Stewart:
OK, so the call was trying to go out on SP1.  Confirm that Primary Line for the Auto Attendant is set to SP2 (as you stated).  If that's not it, I would guess that some digit map is incorrectly rewriting the number to use SP1.  You can test whether dialing **216135601000# in the auto attendant works correctly; if so, there is probably a digit map messed up.

rabbitman:

I got it to go to google voice but still an error 404


AA1                                         GoogleVoice2
Peer Name   
Peer Number 16135601000  16135601000 
Direction Outbound                    Outbound
01:05:16 New Call 
01:05:19  End Call

 This is my digit map
digit map for sp1   (1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)
digit map for sp2   (1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)
digit map for AA    ([1-9]x?*(Mpli)|[1-9]|[1-9][0-9]|<00:$1>|0|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))

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