Hello Obi-ians,
I have a problem from last one week on the Obi device installed in India. My setup is:
First device: Obi100 configured with GV in USA.
Second device: Obi110 configured with GV in India and connected PSTN line also.
When I call my Obi110 device in India using GV number or Obi's device number, it rings and my family in India picks up the call. As soon they pick up, we hear a buzz sound (something like a sound we hear when we tune for radio stations) and when I talk from here, I can hear my own voice (we can call it an Echo). This has been happening from last one week. I have used this setup with no issues from the day i installed i.e., from last two months until last one week back.
Today I used auto attendant and used PSTN line to call other local number in India and it worked like a gem... call quality was excellent and no disturbance at all.
Also I tried my family to connect the Obi device directly to ISP provided modem and by not using the router. Also I asked them to switch of TV, cordless phone (asked them to use fixed land line phone) but still have the issue.
If Obi support or any users who had similar problem can give me their valuable advice, it would be of great help.
Thanks,
SK