phone rings but no audio for callcentric
JonT:
I'm currently trying to register my callcentric account, but I'm running into a problem. When I dial my callcentric number, it rings the obi, but when I pick it up there is no audio at all. Does anyone know what might be causing that? It's driving me crazy.
OBi-Guru:
Are you able to make a call out on Callcentric with audio?
Calling Obi Echo test server **9 222 222 222 - does it work with Audio?
Are you running firmware 1892?
RonR:
Does the echo test at **9 222 222 222 work properly?
Audio problems with SIP are almost always related to NAT issues with your router. If you can temporarily connect the OBi directly to your broadband modem (eliminating your router), it may shed some light. You may have to reboot your modem after making the change.
JonT:
Quote from: OBi-Guru on March 11, 2011, 08:47:49 pm
Are you able to make a call out on Callcentric with audio?
I am able to make outbound calls fine.
Quote from: OBi-Guru on March 11, 2011, 08:47:49 pm
Calling Obi Echo test server **9 222 222 222 - does it work with Audio?
The echo test seems to work ok for me.
Quote from: OBi-Guru on March 11, 2011, 08:47:49 pm
Are you running firmware 1892?
Looks like I have the latest firmware installed.
I was able to get Google Voice to work on sp1 with no audio issues. There must be a setting I'm missing somewhere.
JonT:
Quote from: RonR on March 11, 2011, 08:50:48 pm
Does the echo test at **9 222 222 222 work properly?
Audio problems with SIP are almost always related to NAT issues with your router. If you can temporarily connect the OBi directly to your broadband modem (eliminating your router), it may shed some light. You may have to reboot your modem after making the change.
The echo test does seem to work fine. I tried hooking it up to the modem but the audio issue still persisted. I am able to make and receive calls through Google Voice which I have configured on sp1. Thanks again for your help.
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