phone rings but no audio for callcentric
RonR:
Is it possible the problem is with Callcentric? You might consider asking them to verify it's working properly.
QBZappy:
JonT,
Just a stab in the dark, not sure it will do anything. Look into the RTP ports between your OBi and Callcentirc. Confirm with Callcentric if there are any settings to adjust there. Between my Asterisk and the Obi I made certain my RPT port numbers matched up. Maybe you can look there as a possibility.
JonT:
Quote from: RonR on March 12, 2011, 10:10:19 am
Is it possible the problem is with Callcentric? You might consider asking them to verify it's working properly.
Yeah I opened a support ticket with Callcentric to see if it was something on their end. The weird thing is I have the Callcentric softphone installed on my pc and the audio on it works fine. It's only on the obi where I have the problem with incoming audio.
RonR:
Quote from: JonT on March 12, 2011, 10:17:00 am
The weird thing is I have the Callcentric softphone installed on my pc and the audio on it works fine. It's only on the obi where I have the problem with incoming audio.
Then you might also want to try a softphone like Xlite to see if it has problems also. QBZappy's suggestion to investigate RTP ports is also a good one.
JonT:
QBZappy, thank you for the suggestion. I'll check into the RTP ports with Callcentric. I'll also check out the XLite softphone that you mentioned RonR. Thanks again for the help everyone!
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