Can't Set Up OBi100 with Apple Airport and Switch

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AbsolutKaz:
Hey everyone!  (**posted this in another area and I think it should have been posted here**)

So I'm just trying to set up my OBi100 - I have a Motorola Surfboard SB6180 Cable Modem (Using Cox Cable), and an Apple Airport Express - the problem is there is only one ethernet port on the Airport Router, so I purchased a switch to use as well (D Link DGS1005G).

Power to Obi100 is SOLID GREEN when plugged into switch, but it fails to connect during setup. 

**9-222-222-222 gets no service available to complete call.

***1 and it has my IP address and everything is enabled.

**5 and the 4 digit number says it was sent to server, but it will timeout every time.

What the heck am I doing wrong? 

I just took the OBi100 out of the box - I plugged the power into the wall, the ethernet into the switch and the phone into it's proper place.

I went to obitalk.com, set up my name and logged in, then tried add device.  This is where I am getting no luck.

The ports on the switch should be fine, because the modem only has 1 ethernet port - that is running to the switch, then another port from the switch is running to the Apple Airport router, which is providing wireless access to all my computers right now.

**UPDATE***  I got the echo test working when I plugged the OBi right into my modem.

But I cannot access the OBi Web Portal - When I change the IP address, the DHCP then becomes disabled...

any help on this?

RonR:
Quote from: AbsolutKaz on May 07, 2012, 05:58:15 pm

I got the echo test working when I plugged the OBi right into my modem.

But I cannot access the OBi Web Portal - When I change the IP address, the DHCP then becomes disabled...


If you're setting a static IP address, DHCP will be disabled and you must also set:

Network Settings -> SubnetMask
Network Settings -> DefaultGateway
Network Settings -> DNSServer1
Network Settings -> DNSServer2

AbsolutKaz:
Quote from: RonR on May 07, 2012, 07:23:51 pm

Quote from: AbsolutKaz on May 07, 2012, 05:58:15 pm

I got the echo test working when I plugged the OBi right into my modem.

But I cannot access the OBi Web Portal - When I change the IP address, the DHCP then becomes disabled...


If you're setting a static IP address, DHCP will be disabled and you must also set:

Network Settings -> SubnetMask
Network Settings -> DefaultGateway
Network Settings -> DNSServer1
Network Settings -> DNSServer2d



RonR - thanks for the reply...I'm pretty computer basic, so any idea how I do this?  Can it be done by using ** features on my phone? (I can't access the OBi options online).

RonR:
The easiest way is to log into the OBi directly using the IP address returned by dialing ***1 (username/password = admin/admin).

Network Settings -> SubnetMask        (***0 23#)
Network Settings -> DefaultGateway   (***0 22#)
Network Settings -> DNSServer1        (***0 24#)
Network Settings -> DNSServer2        (unknown)

AbsolutKaz:
Quote from: RonR on May 07, 2012, 07:47:58 pm

The easiest way is to log into the OBi directly using the IP address returned by dialing ***1 (username/password = admin/admin).

Network Settings -> SubnetMask        (***0 23#)
Network Settings -> DefaultGateway   (***0 22#)
Network Settings -> DNSServer1        (***0 24#)
Network Settings -> DNSServer2        (unknown)



That's the whole problem...every time I try entering the IP address, it doesn't connect me to log in - I've reset and tried everything  :-\

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