Since 5/8/2012 night, GV stop working
lalique:
Same thing is happening to our account. No connection to GV this morning. Plus, all the Obi web pages load very slowly. And, no reply from my service request. Anyone actually hear from Obi yet?
RBBrittain:
Quote from: lalique on May 09, 2012, 06:45:27 am
Same thing is happening to our account. No connection to GV this morning. Plus, all the Obi web pages load very slowly. And, no reply from my service request. Anyone actually hear from Obi yet?
Uh, did you try reading the post before you? OBi is aware of the problem and is working on it.
michiganusa:
Quote from: OBiSupport on May 09, 2012, 06:18:12 am
Obihai are aware of this issue and are working on it now.
At this time, there is no need to make any changes to your device's configuration settings.
Thanks for the update!
Please report back when OBI has a fix!
Rick:
Since GV is working fine (I can forward calls to my cell), clearly this is a GV / OBi problem. And a big one. At about the 12 hour point of having no service, and until I had some issues this morning I had no idea I had issues. Then I came to the forum and saw this.
One would have hoped that OBi was aware of this last night, and they've been working on it since then, with a full team, versus having just started working on it this morning. I don't know which is the case, but hopefully they are 12 hours into the problem at this point and close to a solution.
This is really concerning as far as the reliability of OBi.
RBBrittain:
I see the OBiTALK portal has been taken down; users tinkering with their GV connections were probably why this site was having problems staying up, as both the portal and this forum are on the same server. (Perhaps use different servers in the future?) However, taking down the portal is keeping me from trying one promising workaround: the Simon Telephonics GV gateway (instructions at https://michigantelephone.wordpress.com/2012/04/15/how-to-use-the-simon-telephonics-google-voice-gateway-with-an-obihai-device-to-provide-caller-id-name-on-incoming-google-voice-calls/).
That gateway had NO problems logging into GV this morning to give me my credentials (which I have saved), so it MIGHT work. However, since I can't get into the OBiTALK portal to redirect my OBi100 to the gateway, it seems the only way I can get around this is to use my OBi100's own web interface (dial ***1 for IP address), disable auto-provisioning (to keep OBiTALK from overriding it for now), and configure it manually. If this is going to be a lengthy outage (for both OBiTALK and the OBi/GV interface), how can I manually reconfigure the OBi100 to use the Simon GV gateway instead of GV directly?
Also, the boilerplate graphic on the OBiTALK "site down" page says "OBiTALK Calls are On-Line". Though that might be true of non-GV users, it is certainly *NOT* true for GV users. Is there any way to at least modify that page to tell the WHOLE truth?
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