Help! Line Port Status constantly showing as "Ringing"
goldielocks:
Hello everyone!
I'm having a problem with my new OBi110-UK.
The problem is that on the "PHONE and LINE Status" screen it shows the state of my LINE port to be ringing - and it shows this constantly! When the landline is plugged directly into the phone nobody is actually ringing, I've left it plugged into the box for about half an hour now and it hasn't changed.
The phone I've got plugged into the PHONE port never actually rings though. The OBi does seem to be detecting the on hook and off hook okay for the phone, and I'm getting a dial tone when off hook.
When I try to phone it from outside nothing changes on any of the status screens, the phone still doesn't ring, and nothing shows in the call history.
This is an OBi110-UK I ordered from Amazon UK a few days ago, and I'm having this same problem with all settings as default, and have tried everything I could find from the forums and nothing has helped... I couldn't seem to find any posts where somebody is having a similar issue.
Anyone able to help me on this?
Thanks in advance :)
mrjoe:
It is very likely a faulty Phone Cable.
Try using a new one and see what happens.
ianobi:
Check your adaptors! Between the incoming line BT socket and the Obi line port you need BT plug to RJ11 "crossover" adaptor. Most of them are of the crossover type, but not all. The constant ringing is a often a symptom of crossed A and B wires.
Between the Obi phone port and your telephone you need a US to UK adaptor with capacitor. The capacitor is important as most UK phones are 3-wire devices not 2-wire like most of the world. (We Brits like to be a bit eccentric!). I use Maplin part VD36P.
I have been using an OBi110 in the UK for six months now and am a very happy customer. After sorting out the connections, you may wish to to consider UK style dial plans. That's a whole new subject for future posts!
Good luck and watch out for them pesky bears :)
Ian
goldielocks:
Thanks for the info ianobi - tried another bt socket -> rj11 cable I had sitting in a drawer and it's worked - this one must be a crossover cable!
Now it's time to play ;D
obi-master:
Quote from: ianobi on May 13, 2012, 03:00:56 am
Check your adaptors! Between the incoming line BT socket and the Obi line port you need BT plug to RJ11 "crossover" adaptor. Most of them are of the crossover type, but not all. The constant ringing is a often a symptom of crossed A and B wires.
Between the Obi phone port and your telephone you need a US to UK adaptor with capacitor. The capacitor is important as most UK phones are 3-wire devices not 2-wire like most of the world. (We Brits like to be a bit eccentric!). I use Maplin part VD36P.
I have been using an OBi110 in the UK for six months now and am a very happy customer. After sorting out the connections, you may wish to to consider UK style dial plans. That's a whole new subject for future posts!
Good luck and watch out for them pesky bears :)
Ian
Hi I am experiencing the same issue. The line port detects ring all the time and the attached phone keeps ringing. Can someone suggest the correct adaptor with a link that I can buy. I found three different variant in tool stations, but nots sure if anyone will be good for the job.
Single 34066 - https://www.toolstation.com/line-adaptor-t568b/p34066
Multiline Secondary 87417 - https://www.toolstation.com/line-adaptor-t568b/p87417 and
Multiline Master 38095 - https://www.toolstation.com/line-adaptor-t568b/p38095
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