CallerID not working with Panasonic phone
Someone777:
We have a set of wireless Panasonic KX-TGA101S phones that we use primarily. CallerID works when directly connected to our PSTN line but it does not work at all with the OBi 110. We have an AT&T phone that the CallerID works with. So, it's obviously some kind of compatibility issue between the 110 and the Panasonic phones, specifically.
Anyone know how to fix this? I'd rather not replace all of our Panasonic phones just to get it work with the 110 since this seems like a software/configuration issue.
I already tried the support form and it's been several days with no reply. CallerID not working on the Panasonic phones is a deal breaker and I'm ready to RMA it, if this can't be fixed. However, it really seems like something that should be easy to fix.
Uncle_Wiggley:
Quote from: Someone777 on May 13, 2012, 07:47:48 am
We have a set of wireless Panasonic KX-TGA101S phones that we use primarily. CallerID works when directly connected to our PSTN line but it does not work at all with the OBi 110. We have an AT&T phone that the CallerID works with. So, it's obviously some kind of compatibility issue between the 110 and the Panasonic phones, specifically.
Anyone know how to fix this? I'd rather not replace all of our Panasonic phones just to get it work with the 110 since this seems like a software/configuration issue.
I already tried the support form and it's been several days with no reply. CallerID not working on the Panasonic phones is a deal breaker and I'm ready to RMA it, if this can't be fixed. However, it really seems like something that should be easy to fix.
Having the same problem with Panasonic wireless phones.
The Obi 110 doesn't seem to see the caller id info though. When I look at the call history, I don't see any caller id information.
Also have create a support ticket and emailed support with no response.
Uncle_Wiggley:
Also, I have noticed something a little strange.
When I look at the call history, no caller id info is present for the last incoming call on the LINE port, but the LINE port status has the correct caller id info listed under LastCallerInfo.
So that indicates that it has been decoded correctly somewhere along the line inside the Obi.
Someone777:
Seems like you've got a bigger problem than I do with it. CallerID works fine in every instance except for when it comes to showing up on the Panasonic phones. This doesn't make any sense though since the phones work fine connected directly to the phone line.
prospero:
Google voice does not supply caller-ID name service. They only supply the number.
Why, is unknown. It would seem simple to supply both if you're supplying one, but Google is very bad about answering questions.
One thing that you might try is to enter the names and numbers of your frequent callers into your phone's memory/director/what-have-you. For some phones, the number will be matched and the directory identity will be shown/spoken. This works with some AT&T phones, at least, and may be what you are actually seeing.
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