First time to set up no dial tone

[marve1218]

I just got my obi110 and followed the instructions... here was power the internet light was blinking and the phone light was solid green.  However there was no dial tone... I revert back to my old voip provider to check it the phone was the problem but it was fine.

Please help!

[RonR]

An unconfigured OBi at factory defaults with nothing connected but power and a telephone (to the PHONE Port) should have dialtone and be able to reach the Auto Attendant by dialing **0.

Connect only a telephone set (to the PHONE Port) and power.  Reset the OBi to factory defaults by using a paperclip to hold the reset button accessible on the bottom (through the hole with a circle around it) depressed for at least 30 seconds.  After releasing the reset button, give the OBi a couple of minutes to initialize.  If dialtone is still not present, the problem is most lilely a defective telephone, connecting cord, or the OBi itself.