Callcentric SP2 Problems
RonR:
Quote from: bennettg on May 15, 2012, 05:54:06 pm
edit, the voice recording error message is ""no response was received from the service provider."
That's totally different.
Log into the OBi directly at the IP address returned by dialing ***1 (default username/password = admin/admin).
Verify the following settings:
Service Providers -> ITSP Profile B -> General -> Name : Callcentric
Service Providers -> ITSP Profile B -> General -> DigitMap:
(*123|<'S'B:**275*>xx.|<**275*:SB>xx.|[2-9]11S0|<1aaa>[2-9]xxxxxx|<1>[2-9]xxxxxxxxx|
1xxxxxxxxxx|011xx.|(Mipd)|[^*#]@@.'@'@@.)
Service Providers -> ITSP Profile B -> SIP -> ProxyServer : callcentric.com
Service Providers -> ITSP Profile B -> SIP -> OutboundProxy : callcentric.com
Service Providers -> ITSP Profile B -> SIP -> RegistrationPeriod : 3600
Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP2 Service -> AuthUserName : 1777nnnnnnn
Voice Services -> SP2 Service -> AuthPassword : (sip password)
Voice Services -> SP2 Service -> CallerIDName : (callerid name)
Voice Services -> SP2 Service -> MWIEnable : (checked)
Voice Services -> SP2 Service -> X_VMWIEnable : (checked)
Voice Services -> SP2 Service -> MessageWaiting : (unchecked) (Default unchecked)
bennettg:
made the changes....error message: the number you have dialed **21XXXXXXXXXX has not received a response from the service provider.
bennettg:
what is also wierd is that the changes do not seem to be saving to the device, even though i am submitting and rebooting.
RonR:
Quote from: bennettg on May 15, 2012, 06:18:12 pm
what is also wierd is that the changes do not seem to be saving to the device, even though i am submitting and rebooting.
If you make changes to the OBi directly, you must also set:
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled
or the OBiTALK Web Portal will immediately push its settings back to the OBi.
Is System Status -> SP2 Service Status still showing? : Registered (server=204.11.192.38:5060; expire in 69s)
bennettg:
I did a complete factory reset and followed your directions....at least this time i was able to get the settings to save on the device.
System Status -> SP2 Service Status is still showing Registered (server=204.11.192.35:5060; expire in 38s).
when i place a test call, i still get the following message: the number you called.......has not received a response from the service provider.
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