Using Existing Home Phone Jacks
MichiganTelephone:
Quote from: efiniti on May 20, 2012, 11:29:14 pm
Yeah something else must be afoot. After reading the tutorial it seems all that's necessary is to unplug the phone ports, but mine was already like that and my telephone system works just fine.
Well, that's why I always tell people to TEST their lines and not assume that just because it looks disconnected it really is. What's doubtless happening is that AT&T (or you??) has put some type of equipment in your home that connects to your home phone wiring somewhere. You'll need to find that connection and break it to get AT&T's dial tone off your jacks, before you connect your OBi110 PHONE port, otherwise you could damage both devices!
If all else fails, get an electrician (or for that matter, a high school computer geek) to help you locate the connection between AT&T's equipment and your home phone wiring. With any luck it will be something you can just unplug, and not a hardwired connection.
jimates:
There are many possibilities. For example: At some point the phones quit working. Someone went to the box and tested the jack and it was dead. Someone figured out that the phone line coming in was still active but the interface box was faulty. Instead of replacing the box, they just took the line in and put it under the screws with the house wiring in the customer side of the box.
of course this is just one example, and that could be figured out by looking at the connections in the customer side of the interface box. The wire coming to the home from the pole or pedestal should not terminate in the customer side.
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