Incoming calls go directly to GV VM
Cons:
I think i've hit most of em! deleted and re-added chat etc.. it's driving me crazy that I can't figure out why..
I can call from my secondary gmail, to my obi gvoice acct and the phone finally rings, but then I call from a non google voice #, and it goes directly to VM :(((
looking at call hx on obi, they do not even hit the OBI
pc44:
Hi Cons,
Still thinking out loud here. Have you checked your Contact Groupings under the Contact tab in Google Voice? I just wanted to make sure that nobody accidentally changed any of the Contact Groups to behave in a peculiar fashion to incoming calls. I'm referring to Google Voice -> Settings -> Groups & Circles.
Even if everything looks good in there, who knows, maybe you could add some contacts to a group and then edit the Group Setting so that this Group does not "Ring Default phones" and instead put in a custom rule to ring your OBI only. Just to see if that makes any difference.
I imagine you've already checked this, but I just thought it may be worth mentioning ::)
pc44
Cons:
yep :( have messed around with the groups too, no luck, even weirder part is when i switch the ringers over to the cell attached to the account, it still goes to vm right away! it's gotta be a problem somewhere in GV, but i hear i am never going to get in touch with anyone to help me with that, sounds like my only option is to switch to a new account :(
dennist:
Quote from: Cons on May 29, 2012, 04:10:56 pm
yep :( have messed around with the groups too, no luck, even weirder part is when i switch the ringers over to the cell attached to the account, it still goes to vm right away! it's gotta be a problem somewhere in GV, but i hear i am never going to get in touch with anyone to help me with that, sounds like my only option is to switch to a new account :(
I can feel your pain.
Before I installed the Obi device, the inbound calls sometimes would go directly to voice mail without ringing any of the forwarded numbers, including landline and mobile. In addition to this problem, Google voice would not send email when there is voice message. I have tried all suggestions found on the internet. No luck at all. Adding these two problems together, you know…
I am testing the Obi device to see the result. Considering all these problems, I have been hesitated to port the numbers to Google Voice.
Arghtastic:
I have this same problem. It started at random. I have an OBi202, one Phone 1 Actively plugged in.
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