Issues keeping my Obi online...

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Roger:
Every few days the Obi will stop working, so I will look at it and the first LED is red.  I unplug it for a few seconds and plug it back in and it starts working fine again.  I tried adding port forwarding to fix the problem, but it is still doing it.  Now I would like to know if there is a way I can have the Obitalk send me a email when it discovers the Obi is offline, then I would know to power cycle it.  Or could the Obi be scheduled to reboot once a night.  Maybe that would help.  I don't know...

earthtoobi:
1.The idea of a device like Obi is that it remains ON.
Try assigning a static IP to Obi.that will rule out any DHCP related issues.
get in touch with obisupport if the issue persists.

2. Work around.
for scheduled reboot refer this thread:
http://www.obitalk.com/forum/index.php?topic=1152.0

OBiSupport:
Quote from: Roger on August 07, 2011, 06:02:22 pm

Every few days the Obi will stop working, so I will look at it and the first LED is red.  I unplug it for a few seconds and plug it back in and it starts working fine again.  I tried adding port forwarding to fix the problem, but it is still doing it.  Now I would like to know if there is a way I can have the Obitalk send me a email when it discovers the Obi is offline, then I would know to power cycle it.  Or could the Obi be scheduled to reboot once a night.  Maybe that would help.  I don't know...


Hi Roger,

Does your OBi behave unstably from the very beginning? It should NOT require any pre-scheduled reboot to get around.

Please contact us at support@obihai.com along with your 9-digit OBi number, we will closely look into your issue.

Thanks,

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