Where in the World is RonR????
JohnBowler:
My experience on forums like this mirrors that reported here. I've found I either have to take time out or walk out, and that's on two forums that have, I think, extremely supportive relationships (I walked out on one, I've been in and out for 18 years on the other.)
The issue is neither time nor money; it's emotional drain. It is very difficult to handle an argument on deeply held issues, which may appear minor to everyone else, without external (non-forum) support, and that is sometimes unforthcoming because, guess what, the people who would otherwise give it can feel very jealous of the forum!
That said, the two forums I've been closely involved in have both had a central figure who refuses to get involved in arguments and is consistently polite to everyone. This counterbalances people like me whose first response is direct insult or (in my case) sarcasm. Those people really are the foundation of a successful forum; internecine squabbles simple break and wash away from their rock.
It's also the case that both the forums I was/am involved in were not set up by corporations; they are both entirely voluteer based. It's an added disincentive to major contributors to start to feel you are doing work for the benefit of a corporation and not getting any support. (Notice, I said *support* in that sentence; not reward.)
My impressions so far of the OBi202 (after only a few days) are that the hardware is good, the software is ok, but the support is missing. Obihai will need to fix this or they'll learn the support lesson the hard way, by going out of business. They've just blown a major opportunity by losing two contributors who could have made a difference to their future.
So... now I guess we start to talk about Obihack. I assume it's an ARM inside, right?
John Bowler <jbowler@acm.org>
carl:
Quote from: JohnBowler on June 21, 2012, 05:38:51 pm
That said, the two forums I've been closely involved in have both had a central figure who refuses to get involved in arguments and is consistently polite to everyone. This counterbalances people like me whose first response is direct insult or (in my case) sarcasm. Those people really are the foundation of a successful forum; internecine squabbles simple break and wash away from their rock.
... but the support is missing. Obihai will need to fix this or they'll learn the support lesson the hard way, by going out of business. They've just blown a major opportunity by losing two contributors who could have made a difference to their future.
John Bowler <jbowler@acm.org>
Actually, Ron was a person like that. MT was rather an example of a person who blows every forum.
I would say one very major contributor but the fact remains that Obihai's handling of this case was extremely irrational . They shot themselves in the foot with a hunting rifle.
Ostracus:
Obihack? Yes , I believe the Obi202 uses an ARM chip. They seem to be pretty popular these days. As far as all the rest? Read through all the posts and make one's own decision.
Felix:
Since RonR is still MIA, I would like to chime in...
I disagree with RonR on the value of OBi Web portal, and i disagree with MT on politics, but I hope I was able to be respectful to both (and everybody else on this forum).
Quote from: RFord on June 05, 2012, 05:51:40 am
Maybe Michigan Telephone (asxhole) can shed some light on this issue, since he has waged a one-man war to have RonR ban from this forum.
I don't think it was a healthy was to start the thread... If OBi banned RonR just on MT's say so - they are the stupid ones; not MT. I think RonR's complaint about back door access was correct; but it could rub somebody in OBi the wrong way. So, if Ron was banned - and it's a huge if - maybe OBi didn't take criticism well. Or maybe they didn't take criticism well, and Ron decided that he has better things in life than to compensate for woefully inadequate documentation for a company that doesn't listen to his opinion. Like everybody else - I don't know what happened. But there are many more options than MT had RonR ban from this forum.
Now, what's next? Maybe, somebody in OBi will realize that having good user documentation is important. Well, given absence of OBi staff in this thread (and, if I remember correctly, they were absent from the conversation about back door as well for long time) - that's unlikely to happen. Maybe, the sales of OBi devices will decrease (when people won't know how to set them up, and end up returning). Maybe, OBi is signing up a deal with VSPs, where they will sell 100,000 "preconfigured" devices, and dissatisfaction of tinkering geeks will be a drop in the sales bucket.
But also, maybe people will not set up the plans that are beyond their comprehension. As I was reading Ron's responses, more than once I was thinking, do you really need something that complex? Maybe start with something simpler (more permissive) - and see if you want to adjust it later. But when somebody gives you a working solution to the complex configuration that you asked - sure, why settle for less!
All in all - OBi is a great family of devices (I own four); but if Ron's departure will force OBihai do some soul-searching - it may be a great thing. That said, I sincerely hope that Ron is on a highly-paid gig, and will show up tomorrow to calm us all down :'(
jimates:
I don't think Obiahi did anything, I think RonR said WTF and left.
RonR helped many, many users, including myself, with configurations. I didn't have any problems directly, I just didn't like his biased, cynical attitude, which always led to biased guidance and cynical remarks.
If he hadn't have been so biased, I think Obihai would have tried to do something (compensation) concerning his "much needed" help here.
Obihai is moving on from us little fish. I saw the info the other day somewhere. Look for voip providers offering the Obi customized for their systems and locked down for only their configurations. I see Anveo as a good target.
Now is the time to partner with Obihai and start a voip company.
Navigation
[0] Message Index
[#] Next page
[*] Previous page