Dial plan explanation
sequoia2006:
I'm new to this so please bear with me. I'm trying to set up my new OBi110 to have all my calls to go through SP1 (google voice, primary line) and only 911 calls to go through the line port. Can someone give me some hints on what I need to change? Thanks.
RonR:
Quote from: sequoia2006 on January 09, 2012, 11:58:42 am
I'm new to this so please bear with me. I'm trying to set up my new OBi110 to have all my calls to go through SP1 (google voice, primary line) and only 911 calls to go through the line port. Can someone give me some hints on what I need to change? Thanks.
911 calls always use the LINE Port by default.
To set up Google Voice on SP1 and use it as your primary line, you can use the OBiTALK Web Portal or set up the OBi manually (which will give you more control and more accurate status):
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled
Google Voice on SP1:
Service Providers -> ITSP Profile A -> General -> Name : Google Voice
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice
Voice Services -> SP1 Service -> AuthUserName : (Google Voice username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice password)
Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)
Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service
sequoia2006:
Quote from: RonR on January 09, 2012, 12:43:02 pm
Quote from: sequoia2006 on January 09, 2012, 11:58:42 am
I'm new to this so please bear with me. I'm trying to set up my new OBi110 to have all my calls to go through SP1 (google voice, primary line) and only 911 calls to go through the line port. Can someone give me some hints on what I need to change? Thanks.
911 calls always use the LINE Port by default.
To set up Google Voice on SP1 and use it as your primary line, you can use the OBiTALK Web Portal or set up the OBi manually (which will give you more control and more accurate status):
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled
Google Voice on SP1:
Service Providers -> ITSP Profile A -> General -> Name : Google Voice
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice
Voice Services -> SP1 Service -> AuthUserName : (Google Voice username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice password)
Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)
Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service
Thanks Ron,
I did the setup through the web portal and it seemed to work as exptected but I can't test the 911 call. Do I need to change anything in the DigitMap for the Phone interface or ITSP?
This is my current Phone DigitMap:
([1-9]x?*(Mpli)|[1-9]|[1-9][0-9]|911|**0|***|#|**1(Msp1)|**2(Msp2)|**8(Mli)|**9(Mpp)|(Mpli))
RonR:
You shouldn't need to change anything for 911 calls to be sent to the LINE Port.
I do recommend testing 911. There's two approaches, the first being the best:
1. Call your local police or fire non-emergency number and explain that you have a new telephone system and would like to make a test 911 call. They will usually tell you to go ahead and do so, making it clear when you call 911 to inform the disapatcher there is no emergency.
or
2. Temporarily change 911 in the PHONE Port DigitMap and OutboundCallRoute to something like 611 (Repair Service) and then dial 611. If the call goes through as expected, you know it works. Don't forget to change 611 back to 911 in both the PHONE Port DigitMap and OutboundCallRoute.
sequoia2006:
I will do that. Thanks Ron.
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