Unknown call on caller ID--came through Obi box?
flex25:
Hi, newbie here. I woke up this morning and my caller ID shows that a call came in at 5:59 am my time. The Caller ID shows "UNKNOWN" with no phone number. Since I was sleeping at the time, in a different room than the phone is in, I don't know if the phone rang and whether the attached answering machine picked up. No message was recorded on the answering machine.
I checked my two service provider accounts, Callcentric on SP1 and GV on SP2, and the call does not show as having come through either of the accounts. I have anonymous call blocking set on both accounts, and my GV on SP2 is set to go to GV voicemail only for all calls. I never set any other phone number to forward to the Obi box or to either of these two phone service provider accounts.
Could the call have come through the Obi box itself, and if so, how can I block calls coming through the box. I never intend to call people directly on the Obi box, and never intend to give out the Obi box number so that people can call me. All calls will go through Callcentric or GV. Other people having the ability to ring me by accessing the Obi box directly is a disturbing thought to me. Or, did someone try to hack into my Obi setup?
Does anyone have a similar experience or know what would have caused this "UNKNOWN" call to register, and have a suggestion for blocking future calls of this nature (that a newbie would understand). And, what whould I check to make sure the Obi account wasn't hacked? I checked the Obitalk "Circle of Trust," and "Trusted Callers" in my account and there is no activity shown. I added a PIN number for the Circle of Trust when I set up the Obi box.
It's an Obi 110, and I'm not using anything in the line port.
Thank you.
flex25:
Yuck. I looked at this topic in the forum, http://www.obitalk.com/forum/index.php?topic=3228.0
and based on that, I logged into my Obi's IP address, and under Status, Call History, I see that 4 calls came in in quick succession, not one call. Here's a screen shot of calls 2 through 4, and call 1 that's not shown looks just like calls 2 and 3:
The first call received (call 4) shows what might have been an inbound call, and calls 3, 2, and 1 (the next calls) say they're inbound, but column 2 says, "call connected", which is something I see on my other outbound calls. Calls 3, 2, and 1 have a "403 Incorrect Authentication" error code.
What's going on here? Did someone try to hack into my device, try to make calls from it, or try to change the registration?
QBZappy:
flex25,
Using the portal or unit web interface, you might want to set this up with the IP address of the service providers that you are using. This creates a white list of authorized ip's which can work with your unit. This might work. If you don't know the actual ip address you can ask your SP or google it.
ITSP Profile A/B->SIP->X_AccessList = authorized ip address
flex25:
QBZappy, Callcentric lists a range of IP addresses on their FAQ page; how do I enter an IP address in this case? My other provider is Google Voice--how do I get an IP address for GV?
I do follow what you are saying and understand where to enter that data. Thanks for the help.
I changed my Obi password and web password.
QBZappy:
flex25,
The OBi is really a Google Chat/Talk client built into the box. If you ping talk.google.com, it returns:
talk.l.google.com (173.194.68.125). I'm not certain you need to white list that one. However you might want to try it.
To get the ip address of any SP go to command prompt type something like this (I don't use Callcentric):
ping montreal.voip.ms
I found this: Test it
Callcentric calls could come from any of the following 9 IP Addrs -
204.11.192.22, 204.11.192.23, 204.11.192.31,
204.11.192.34, 204.11.192.35, 204.11.192.36,
204.11.192.37, 204.11.192.38, 204.11.192.39
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