What's the least expensive CallCentric plan with E911?
tome:
I have had CallCentric for e911 only since last fall. It works fine for me. I have GV on SP1 as my main incoming number (I ported my home # to GV). And I have CC set up on SP2 for e911. I recently (within last few weeks) got a free NY number from CC for the sole purpose of getting Callerid with Name when people ring my GV number. It has been working great so far. I forward all incoming GV calls to the CC number and when my house phones ring I have CNAM. Also, I should add that since I already had e911 service on my account I was charged nothing additional when I added the free NY number.
I am paying $1.50/mo (grand total) for this. I did pay the initial (additional) $1.50 setup fee, so unless something has changed your monthly will be $1.50.
I am quite happy with CC in terms of their web user interface, their customer service, and certainly their price. I would put them high on my list of consideration for for-fee services (outbound calling) if the need arises. In terms of customer service I have always had an answer to an open trouble ticket within 24hrs, usually less, and they always respond more quickly than that to follow up questions in the same ticket. So far my only tickets have been opened for inquiries on other services, not for any trouble (I have had none).
Just my $1.50 worth ;D
Tom
Heather:
The OBI FAQ now has Anveo listed as an e911 provider. I recently added that service for .80 per month. Their website is complicated because it seems to be designed for call centers and other business uses, but the online customer support helped me to figure out where to go and how to get it set up.
JohnBowler:
Look at voip.ms too. When I checked it out the cost was about $2.50/month; 99c for the phone number and $1.49 for the e911.
Still, I'm not sure it's worth it, I have a cell phone (albeit a Telestial one) and it works everywhere, not just at home. So far as I know you can carry a timed out or disconnected cellphones and use that; so long as it has a SIM it still can dial 911 I think?
John Bowler <jbowler@acm.org>
Rick:
Quote from: JohnBowler on June 25, 2012, 06:28:14 pm
Look at voip.ms too. When I checked it out the cost was about $2.50/month; 99c for the phone number and $1.49 for the e911.
Still, I'm not sure it's worth it, I have a cell phone (albeit a Telestial one) and it works everywhere, not just at home. So far as I know you can carry a timed out or disconnected cellphones and use that; so long as it has a SIM it still can dial 911 I think?
John Bowler <jbowler@acm.org>
E911 doesn't currently work with cellphones, so your location isn't given to the dispatcher by the system. Neither does GV, that's the reason to get the Callcentric E911 service. They setup your address in a database that gives the dispatcher your information when you call.
jimates:
Is it possible to get one of the free NY DIDs from CallCentric without 911 service?
I want to put a free did on my Obi202 for CNAM function. But I don't need their 911 service.
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