Obi110 + google voice - how to access my voicemail?
Kobi:
Hi,
I have Obi110 with the latest firmware as of today (6/9/2012).
I had a Vonage number that I ported to T-mobile (just for GV porting, didn't actually used it) and ported it to GV.
So far so good. Few hours ago porting to GV was done and I was able to complete the setup on my Obi110.
Everything works perfect. No issues.
On my google talk/GV number I have "Voicemail Access: NO". (Although I think it should be "yes" in that case, what do you think?).
GV is on sp1. Callcentric is on sp2 for E911 only.
I'm struggling with a busy signal when calling from Obi110 to my GV number (that is "google chat").
Reading that forum and googling a lot I think I should be able to call my GV from Obi110 and press * to access my voicemail but all I get is a busy signal.
What am I doing wrong? Am I missing a specific config?
Thanks in advance for any tip,
Kobi
pc44:
Hi Kobi,
Yes, I believe you are correct. While it should work either way, I would certainly try changing the Voicemail Access to Yes under the GV Settings -> Phones -> Google Chat -> Edit. See if that makes any difference.
Do you know if the number porting process has completely finished? I think you said things were working, but I just wondered if you place a call to your GV number from your Callcentric SP2 account, does it go through properly?
Hope you get this fixed!
pc44
Kobi:
Hi,
Yes, I tried with "Yes" and still getting that busy signal.
The porting is done. I can make/recv calls w/o issues.
Any idea what else am I missing?
Is it working seamlessly to other members here using obi110 + gv?
Thanks again,
Kobi
pc44:
Hi Kobi,
Thanks for the update. Yes, this feature does work seamlessly for other members here using OBI110 and GV (as well as Callcentric).
So let's keep troubleshooting your situation. I hope you won't mind my thinking out loud here... my suggestions may not be helpful... but it's just what comes to mind.
1) I'm assuming that you also tried Voicemail Access: Pin Not Required for your Google Chat phone.
2) Can you double-check that Google Chat is the only phone you are forwarding to from Google Voice?
3) Also, would it be too much trouble to temporarily remove or disable your Callcentric setup in the OBI, just to test? I'm wondering if the call isn't somehow being re-routed to CC. You haven't changed any dial plans in the OBI, right?
pc44
pc44:
Also... you might take a glance at this post by jimates to see if it applies to your situation at all:
http://www.obitalk.com/forum/index.php?topic=1214.msg7616#msg7616
pc44
Navigation
[0] Message Index
[#] Next page