How to configure Obi202 to redirect 911 calls to 10-digit local emergency number
Studly:
I've seen postings showing how to program other Obi units to dial your local 10-digit emergency number when 911 is dialed, but how do you setup the Obi202 so it does that?
I'm setting up a 202 unit with Google Voice and have no e911 SIP provider, so would like to have it so when someone dials 911, it redirects the call to my local 10-digit emergency number.
Can anyone give detailed instructions, please? Thanks much!
pc44:
Hi Studly,
I'm basically using the instructions from jimates's excellent 911 guide found here.
Under Physical Interfaces -> PHONE Port -> OutboundCallRoute ->
add the following to the call route:
{(<911:XXXXXXXXXX>):sp1},
where XXXXXXXXXX is the number you want to call. This will place the call using SP1 (but you can change this if necessary). However, I would first put some other number in there just to test this out. For example, you could use your own cell number or home number, and then when you test out the 911 feature on the OBI, you'll know it is working if it rings that number successfully. Once you know it's working, you can change the number back to your real local 10-digit emergency number.
Hope it helps,
pc44
Studly:
Quote from: pc44 on June 12, 2012, 07:06:36 pm
Hi Studly,
I'm basically using the instructions from jimates's excellent 911 guide found here.
Under Physical Interfaces -> PHONE Port -> OutboundCallRoute ->
add the following to the call route:
{(<911:XXXXXXXXXX>):sp1},
where XXXXXXXXXX is the number you want to call. This will place the call using SP1 (but you can change this if necessary). However, I would first put some other number in there just to test this out. For example, you could use your own cell number or home number, and then when you test out the 911 feature on the OBI, you'll know it is working if it rings that number successfully. Once you know it's working, you can change the number back to your real local 10-digit emergency number.
Hope it helps,
pc44
Thanks for the help! When I go to my 202's Web portal's Expert Configuration settings, I found the OutboundCallRoute place that I'm supposed to type in that line of code, but when I click in the box where the existing code is, it won't let me change or add anything to that code.
According to the guide mentioned above in the link you referenced, they say that when using the web portal's Expert Config settings, you have to turn off the auto provisioning to make changes, but I don't see anywhere in the 202's Expert Config settings where it'll allow me to do that. Anyone know how that works on the 202 unit?
Studly:
Quote from: Studly on June 14, 2012, 08:32:52 am
When I go to my 202's Web portal's Expert Configuration settings, I found the OutboundCallRoute place that I'm supposed to type in that line of code, but when I click in the box where the existing code is, it won't let me change or add anything to that code.
Ok, I figured out what I was doing wrong to be able to enter more code in that box. To the right of the OutboundCallRoute code, you have to uncheck BOTH boxes to the right of it. Then it'll let you edit the code.
pc44:
Quote from: Studly on June 14, 2012, 08:32:52 am
According to the guide mentioned above in the link you referenced, they say that when using the web portal's Expert Config settings, you have to turn off the auto provisioning to make changes, but I don't see anywhere in the 202's Expert Config settings where it'll allow me to do that. Anyone know how that works on the 202 unit?
Hi Studly,
If you are accessing your OBI's configuration pages from the Obitalk Portal, then you are fine and do not need to disable auto provisioning. If you are configuring your OBI directly via its web IP address, then maybe you could try looking here:
System Management > Auto Provisioning > ObiTalk Provisioning -> Disabled
Does your OBI202 have that setting? I see you already resolved the unchecked of the default box. So it sounds like you're making progress.
Keep us posted!
pc44
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