Auto Attendant Outbound Call Route changes
JCarlos:
Steward:
After making the changes in both of my OBis using the information in the link I'm able to dial to local numbers using the foreign OBi's AA, but if I dial 2*2654321 from the phone attached to the local OBi doesn't connect me directly and the AA takes the call. Any ideas? Thanks
Stewart:
Quote from: JCarlos on July 01, 2012, 10:37:08 am
... if I dial 2*2654321 from the phone attached to the local OBi doesn't connect me directly and the AA takes the call.
I assume that you mean the remote OBi's AA. If so, check the remote OBi's setting for OBiTalk Service -> InboundCallRoute. If you don't see a problem, post what you have for call routes and digit maps on both devices.
JCarlos:
Sorry for the lack of detail, yes the remote OBi's AA. I also tried to dial directly 2**82654321 with the same results.
Here are the settings in the OBis:
Remote OBi
AA1 Digit Map: ([1-9]x?*@@.|[1-9]|[1-9][0-9]|<00:$1>|0|**1(Msp1)|**2(Msp2)|**8(Mli)|**9(Mpp)|(Mpli))
Outbound Route: {([1-9]x?*@@.):pp},{0:ph},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}
ObiTalk Service InboundCallRoute: {(Mcot)>(<*1:>(Msp1)),(Mcot)>(<**1:>(Msp1)):sp1},{(Mcot)>(<*2:>(Msp2)),(Mcot)>(<**2:>(Msp2)):sp2}, {(Mcot)>(<*8:>(Mli)),(Mcot)>(<**8:>(Mli)):li},{(Mcot)>(<*9:>(Mpp)),(Mcot)>(<**9:>(Mpp)):pp}, {(Mcot)>(Mpli):pli},{(Mcot):aa},{ph}
Local OBi:
AA Digi Map: ([1-9]x?*@@.|[1-9]|[1-9][0-9]|<00:$1>|0|**1(Msp1)|**2(Msp2)|**8(Mli)|**9(Mpp)|(Mpli))
Outbound Route: {([1-9]x?*@@.):pp},{0:ph},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}
ObiTalk Service InboundCallRoute: {(Mcot)>(<*1:>(Msp1)),(Mcot)>(<**1:>(Msp1)):sp1},{(Mcot)>(<*2:>(Msp2)),(Mcot)>(<**2:>(Msp2)):sp2}, {(Mcot)>(<*8:>(Mli)),(Mcot)>(<**8:>(Mli)):li},{(Mcot)>(<*9:>(Mpp)),(Mcot)>(<**9:>(Mpp)):pp}, {(Mcot)>(Mpli):pli},{(Mcot):aa},{ph}
The primary line in the remote OBi is set to PSTN amd in the local to SP1.
JCarlos:
Update:
If I unhook the phone attached to the local OBi and dial 2**8654321 the message I get is that the call is been rejected by the service provider; reason 404. ??????
Stewart:
In the InboundCallRoute for both OBi's, try changing
{(Mcot)>(Mpli):pli}
to
{(Mcot)>(Mli):li}
If that doesn't help, look at Call History in both OBi after a failing call. You'll see in the local OBi what was received from the phone and sent over OBiTalk and in the remote OBi what was received on OBiTalk and sent to the provider.
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