Auto Attendant Outbound Call Route changes
Stewart:
If calling from a smartphone over Wi-Fi or 3G, you could use a SIP app, e.g. CSipSimple, instead of OBIon. To avoid the AA, you would either need an intermediate PBX service (a free account at PBXes or Sonetel may meet your needs), or you could connect directly to the remote OBi without any service (requires setting up a dynamic DNS name and proper NAT mapping).
If you are calling over the cellular voice path (to a GV or other domestic number), it's not possible to avoid two-stage dialing. However, you can set up Contacts in your phone with pauses, so the phone would dial the GV number and then automatically send the destination number to the AA. If you take this approach and the remote OBi has an available SPx slot, I recommend that you get a separate GV number for the remote OBi and dial it directly -- that will reduce latency and improve quality and reliability.
What country is the remote OBi in? Are you calling landlines or mobiles? If mobiles, which carrier(s)? I'm asking, because there may be a VoIP service at a good price, which would allow you to connect directly.
JCarlos:
The foreign OBi is at Ecuador in South America, will be calling land lines and cell phones, the mobile companies are Movistar, Porta (Telcel) and Alegro. Google Voice doesn't work there and I don't know of any VoIP there.
JCarlos:
Thanks for the tip, I programmed the cell phone with the pauses and after few tries got it working. Will use that solution for now until finding a VoIP that will work there.
Stewart:
Unfortunately, I'm not aware of any really low VoIP rates to Ecuador. AFAIK, lowest is Cheapvoip (landline/mobile $0.065/$0.140); lowest good quality (IMO) is Voxbeam ($0.081/$0.158-$0.173; 1-second billing).
I'm curious: what does it cost to call from your Ecuador landline? I'm guessing that calling landlines is free or nearly so, but for mobiles, VoIP might be less expensive.
JCarlos:
Sorry for not responding sooner, been out of a computer's reach. You are right, the calls to line lines are very inexpensive but the ones to cells are quite costly; do not know the actual cost but nobody use their line lines to call cell phones.
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