Are Obi devices limited to the number of endpoints?
anythingindian:
Would there be a problem to use this solution if I've already set it up in the final account. I saw this thread after I've already done the initial installation and set it up to work properly in the main account. I wanted to get the app to run on more machines. Would I have to lose all of the settings that i've already done for it? Since the current instructions would first have me install it now on my secondary account and i would have to reset it and then install it on the final account. Would I have to do this every time I would want to install the app on another machine?
jimates:
If you want each endpoint to have the same default gateway, like mine, and have the same direct single stage calling ability, yes.
You only need to do the configuration at the end, not every time you add it to a account along the way.
Add to an Obitalk account, set the default gateway for the softphone, then delete the device and reset it. The default gateway setting stays with the softphone number.
shampoo, rinse, repeat.
If you think you will want to expand the number of endpoints in the future, just set up some extra Obitalk accounts now and use them in the stepping process along the way. Anytime in the future just sign in using the credentials of the Obitalk account and it will work.
It would be much better if Obihai would fix it where the configuration backup and restore would actually work in the "Expert Configuration".
Calling will pretty much work the same even if the endpoint does not have the Obi as it's default gateway. Without a default gateway you would have to direct the app to the Obi you wish you use, and that Obi would have to have the correct configuration to receive and direct the call from the endpoint.
RonR put together a single stage dialing configuration for this purpose. Read this post and follow the link at the end of it.
http://www.obitalk.com/forum/index.php?topic=3094.msg20656#msg20656
anythingindian:
Thanks for the reply to make sure I got your information correctly.
1. I CAN Not backup my Obi settings so I can just reset it to add it to the other accounts, and then use the backup to restore it with the final account.
2. My only other possibility would be use the link you sent and follow the instructions for COT. I would lose some functionality though.
It would be nice if they would allow Obi Softphone numbers for an account perhaps with a limitation of 5 or based on the type of device you have. Obi 100 2, Obi 110 3, or Obi 202 4. In this day there are multiple peripherals that everyone uses that are on at the same time whether it's some sort of tablet, desktop, laptop, or phone. It's unrealistic to only have one OBI softphone available with all of these modes of how people work.
jimates:
If you manage your device directly the backup and restore works ok. But if you manage it from the portal using the Expert Configuration the restore doesn't work.
And if you manage it directly and then go back to the portal, whatever configuration that is in the portal will overwrite what you had on the device.
I actually only have 11 different places in the Obi to make changes once I set up the service provider on the dashboard. I can copy and paste them in fairly quick
Phone Port -> digit map
Phone Port -> outbound call route
Phone Port -> call return digit map
User defined digit maps (2)
Voice Service -> SP1 -> Inbound call route
Voice Service -> SP2 -> Inbound call route
Voice Service -> Obitalk Service -> Digit Map
Voice Service -> Obitalk Service -> Inbound call route
Voice Service -> Auto Attendant -> digit map
Voice Service -> Auto Attendant -> Outbound call route
QBZappy:
Quote from: jimates on July 16, 2012, 06:40:49 am
But if you manage it from the portal using the Expert Configuration the restore doesn't work.
It definitely won't work. The Backup and Restore options have been removed from the portal.
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