Will Google Voice be free in 2013
EDM1:
I'm a newbie and a little confused. I set-up my new OBI110 with GV for outbound calls last week. It was working great until yesterday. At that point I began to think that GV had indeed made some change to service beginning 1/1 as anticipated. However, after some reading I saw the announcement that GV service would be continued through 2013.
However, I'm not getting dial tone via GV on my OBI. Anybody have tips on how to troubleshoot? I've read the manual and taken all the suggested steps but with no resolution.
Thx,
EDM
MikeHObi:
Quote from: EDM1 on January 02, 2013, 08:15:56 am
However, I'm not getting dial tone via GV on my OBI. Anybody have tips on how to troubleshoot? I've read the manual and taken all the suggested steps but with no resolution.
Best thing to do is always either find a post already via search that has a subject that matches your issue, or create a new post with subject line that gives a good reference to what your question is.
You can contact Obi Support. Or if you wish to investigate further you can start a new post with some more details. Specifically what lights are on the obi, and can you connect to the attendent, or what level of functionality you have if any. The problem could be as simple as the power supply for the obi failed.
giqcass:
Obviously Google voice is working for free so that debate is over till the end of this year.
So far as having no dial tone it seems like most of the time when an Obi stops working mysteriously the person has changed their password on Google Voice and not updated it on their OBi. Did you change a password recently?
youngster:
Quote from: EDM1 on January 02, 2013, 08:15:56 am
I'm a newbie and a little confused. I set-up my new OBI110 with GV for outbound calls last week. It was working great until yesterday. At that point I began to think that GV had indeed made some change to service beginning 1/1 as anticipated. However, after some reading I saw the announcement that GV service would be continued through 2013.
However, I'm not getting dial tone via GV on my OBI. Anybody have tips on how to troubleshoot? I've read the manual and taken all the suggested steps but with no resolution.
Thx,
EDM
My dialtone stopped working too. You are not alone. I think there is something that has changed with how this is supposed to work. I wish someone would help with this.
Rick:
Quote from: youngster on February 04, 2013, 07:52:54 am
My dialtone stopped working too. You are not alone. I think there is something that has changed with how this is supposed to work. I wish someone would help with this.
Ideally you should start a new post when you have an issue, especially when the last post on the thread is from over a month ago.
If you've tried the troubleshoot tips including unplugging your OBi and plugging it back in, and you haven't changed your Google password, and you have the latest firmware, then fill out a Support Ticket on the OBi Support page.
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