Sending a fax through Obi202?

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QBZappy:
Quote from: Ostracus on July 03, 2012, 10:26:27 pm

What would be nice to debug any problems is a faxing endpoint that one can fax to and see what's received on the other end. As well as fax back so one can see the same.


You can try these fax services out to test the fax machine.

Testing Your HP Fax Machine with the HP Fax Test Service
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00259105

http://faxtoy.net/ (Check out their web page to see your sent fax.

http://faxzero.com/  (send and receive. Look at the PDF emailed to you)

UserAsdf:
I've "forced" G711a and G711u by adjusting priorities in the codec profiles and confirmed usage in the call status page. The problem persists.

The problem is the Obi202 is almost immediately cutting the answering side's audio when it begins emitting fax tones.

I hear the answering fax tone for about half a second, then the line goes "dead" on the answering side. This prevents a fax transmission from even beginning.

Is it possible I have a defective Obi202? Or could it be a known firmware issue?

HardwareVersion   1.3   help
SoftwareVersion   3.0.0 (Build: 3184M)

Ostracus:
Thanks QBZappy, that'll help a lot.

pc44:
Hi Ostracus,

Quote from: Ostracus on July 03, 2012, 10:26:27 pm

There is also a star code for forcing a codec on a per call basis.

Thanks for trying to help, but this does not apply to the T.38 in question.  Neither does the Star Code enforcement option.  Again, this is all according to the admin guide, which only mentions T.38 two times, one of which is on the title page. :D

Quote from: Ostracus on July 03, 2012, 10:26:27 pm

And I believe someone had mentioned that a provider that does T.38 (Callcentric does) may be needed for reliable faxing.

You cannot use T.38 unless your provider supports it.


I'm looking for a way to select and force T.38 use.

Any thoughts anyone?
pc44

QBZappy:
pc44,

One way I can think of doing it is to choose one of the Codec Profiles A/B to be exclusively for T38 (Fax codec).

For example Choose:
Codecs->Codec Profile A-> Disable all the codecs except the T38 codec. Assign that codec to the SP1/2/3/4 account you will be sending faxes with. Assign the other Codec profile to the remaining SP accounts you plan on using for voice calls.

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