Newbie with a few questions

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tseward:
I am a newbie so be gentle! 

First Softphone: I got everything working... But the softphone on my laptop using version xlite does not want to configure. Instructions were only for x-lite 4 but when I downloaded it the only version available was 5.  I got it to work initially but now the account fails to enable.  I have double check all the settings. but can not figure out why it wont work.  Q: Do you have to create an account via their softphone.com I have but again it worked originally. And yes I have OBIon installed and running.

Second Obi android app: I cant seem to make calls... When I dial number it flashes that it is connecting then drops... Do I need to use the ** function to make calls?

Third GV Line 2 ringer: My wife hates the ringer style. What is the process and steps to change the ringer to a default ring style. right now it gives two short burst type rings.

Thanks in advance I look forward to making this work!

jimates:
You can download X-Lite 4.1 from me here http://thejmart.com/XLite41.zip

It is best to uninstall both the Obion app and the softphone, and start over.

Second Obi android app: I cant seem to make calls...
Are you using the same softphone number with your android app as you are on your pc? If you have a second Obitalk account with a different softphone number for your android, then your softphone will not have the same Obi as the default gateway. So calls don't know where to go.

You can set your SP2 to use the default ring profile that SP1 uses (ring profile A)
Voice Service -> SP2 service -> X_RingProfile
uncheck both boxes and select the ring profile from the drop down.

GregoryZ:
Hey Jimates,

Thanks for the link to download the X-Lite v4!!

I had just posted elsewhere, the other day, that I had tried to get the program from Counterpath's Site, but it was no longer available.  Counterpath is only offering V.5, with Cloud support, and it's annoying.  :)

It may be a good thing to sticky that link for future users.

Thanks so much for thinking of others the way that you do, and the support you give to us all!

GregoryZ

tseward:
Ok,

That is good to know. I did not realize that I had to have a separate obi talk account specific to Android and soft phone.  Where do you get the documentation that explains these subtle details of getting things with Obi working.  Is the forum really the best documentation?

jimates:
Sadly, yes it is.

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