Quote from: knave on August 17, 2012, 11:09:03 AMIn other words, I want all outgoing calls to go through GV except for 911, which will go through CC.
Hi knave,
With Google Voice as your primary provider and CC as your secondary provider, this should be fairly-easily accomplished. In essence, we want to route all calls through SP1 (GV) and only 911 calls through SP2 (CC). This means, we simply must play with the outbound call handling in order to route 911 to SP2.
The digit map and/or outbound call route, by default, is slightly different, depending on whether you have the OBi100, OBi110, OBi202, etc. In jimates's 911 guide, you will see him describing and providing setups for several of the OBi models.
Here are two methods for setting up 911 routing to SP2 on your OBi100:
1. In the OBiTalk Portal, there is an option to "Use This Service for Emergency 911 Calls" (
see this thread). This is the *easiest* way to route 911 calls to a specific provider, like CC. With all 911 setups, it is recommended that you always test out the service to ensure that the 911 call will actually go through. Of course, you will want to obtain permission from your 911 dispatch center prior to "testing" their service.
2. On your OBi100, update Physical Interfaces -> PHONE Port -> OutboundCallRoute as follows:
from this{([1-9]x?*(Mpli)):pp},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**9:>(Mpp)):pp},{(Mpli):pli}
to this{([1-9]x?*(Mpli)):pp},
{(<911>):sp2},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**9:>(Mpp)):pp},{(Mpli):pli}
EDIT: I see you are already up and running; so I'll stop here. Perhaps this will help someone else down the road.
pc44