Can't leave voicemail from GV on linked mobile number
Copper:
My mobile number is set up to route to GV voicemail and works with any number calling in to it except from the actual Google number. There is no way to contact my mobile number and leave a voice mail when dialing out with the google voice number set up on Obi110/Google Voice Gateway (Simon Telephonics). It will ring numerous times, using 10 digit or 1 + 10 digit makes no difference. Dialing the GV number (from the GV number) produces a busy signal. I do not have SP2 configured, but have a cable phone line available for use if necessary.
Is there any kind of workaround? I am familiar with the Obi web portal, but I don't know what to do in there. Thanks for any help!
jimates:
The Obi has nothing to do with google voicemail. According to Simon's page:
How do I check my voicemail or get to the Google Voice menu? Dial 1186
Never worked for me though.
You can call your google voice number from another number and press * when the VM greeting starts.
Copper:
1186 works fine, it's not accessing voice mail I have the problem with it's being able to leave a message on my mobile number from my google voice number.
Stewart:
Quote from: Copper on July 07, 2012, 05:42:22 pm
My mobile number is set up to route to GV voicemail ...
I have the problem with it's being able to leave a message on my mobile number from my google voice number.
Sorry, I don't understand your setup. I assume that your mobile number is not unconditionally forwarded to GV -- if it were, you wouldn't receive any calls on your mobile. I am guessing that your mobile forwards to GV on no answer, unreachable, etc., i.e. you are using GV instead of your mobile carrier's voicemail service. But in that case, you wouldn't normally get any messages in your carrier's mailbox, so why would you want to leave one there?
Copper:
Thank you for trying to understand my problem. I appreciate it! When a call comes into my google voice number the house line rings, thanks to obi. The mobile number (actively selected on the GV account) will also ring simultaneously. I can choose to pick up the cell phone, or ignore, or 'reject' from the cell phone. It will keep ringing on the house number until it rolls over to google voice mail.
If someone calls my mobile number, it (only) will ring - and go to google voice mail if not answered. But, if I'm on the road with my mobile phone and someone from my house uses the google house line, tries get in touch with me and I don't pick up, it will not go to voice mail. I don't understand why anyone else can call my mobile number and get voice mail, but if someone at home calls they can't leave a message. :(
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