Callcentric and Google Voice Setup Guide (with CNAM)
Rick:
Quote from: Stewart on July 22, 2012, 10:59:59 pm
You can have 911 service from CC without a number.
In fact, whether you have a number from them or not, when you call 911, you are automatically assigned a temporary DID that will ring back to the device you are calling from (assuming that it is registered). That way, if you hang up prematurely or get disconnected, the dispatcher can reliably call you back, even if e.g. your regular DID is set to forward to uncle George.
Most good BYOD providers implement 911 that way.
Right, that's how mine works now. I wanted to ensure that if you then add a NY number, you aren't charged another $1.50 a month for E911, since you're already paying for it.
Stu-be:
There is a portion of your instructions that has me in a bit of a quandry.
"Within Google Voice's Account -> Settings -> Phones:
•Add your CC Phone Number (516/631/845/914/917) to your GV account
•Un-check Google Chat as a forwarding phone
•Check your Callcentric number as a forwarding phone"
Before I try this there is one thing I am wondering about. Please understand that this question comes from an unsaavy uer.
If in the process of adding CNAM through Callcentric I would have to uncheck Google Chat as my forwarding phone, wouldn't I lose some of the key Google Voice features as a trade-off for getting CNAM on my incoming calls? In particular, transcription of voicemail messages, notification of calls in my gmail, and the ability to read these messages in my gmail?
If so, this doesn't seem like a very good trade-off just to get a Caller ID with names. If not, what am I misunderstanding?
Dixon:
You do not lose GV voice mail and transcription.
jimates:
Quote from: Stu-be on July 24, 2012, 12:25:48 pm
There is a portion of your instructions that has me in a bit of a quandry.
"Within Google Voice's Account -> Settings -> Phones:
•Add your CC Phone Number (516/631/845/914/917) to your GV account
•Un-check Google Chat as a forwarding phone
•Check your Callcentric number as a forwarding phone"
Before I try this there is one thing I am wondering about. Please understand that this question comes from an unsaavy uer.
If in the process of adding CNAM through Callcentric I would have to uncheck Google Chat as my forwarding phone, wouldn't I lose some of the key Google Voice features as a trade-off for getting CNAM on my incoming calls? In particular, transcription of voicemail messages, notification of calls in my gmail, and the ability to read these messages in my gmail?
If so, this doesn't seem like a very good trade-off just to get a Caller ID with names. If not, what am I misunderstanding?
Everything is still the same as far as google voice. All you are doing is changing the route the call takes to get to your Obi. Calls still come through google voice, they route to CC and then to the Obi; instead of direct to the Obi from google voice.
Stu-be:
Well bear with me as I get dumb and dumberer.
"Within Google Voice's Account -> Settings -> Phones:
•Add your CC Phone Number (516/631/845/914/917) to your GV account
•Un-check Google Chat as a forwarding phone
•Check your Callcentric number as a forwarding phone"
This seems like a Catch 22. I must have missed some nuance.
I've got my CC phone number. I attempt to add it to GV, but GV wants to dial it and have me verify that it's mine giving two digit verification. Only problem is I can't verify it because nothing is set up to ring at GV. The GV call gets lost in the ozone and I can't add my CC number to my GV account. I see call attempts on the CC call registry without connect.
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