Callcentric and Google Voice Setup Guide (with CNAM)
mo832:
Thanks, ianobi.
So it sounds like for most practical purposes, you are limited to one provider per sp line.
Do you know where you can get an outgoing provider that does not require registration?
Forgive me if my questions sound ignorant. I'm still new at this like many others.
tome:
Quote from: CoalMinerRetired on October 09, 2013, 08:51:33 pm
A few things to try.
1) Check that your CC forward number in GV is not set to Phone Type = Mobile (GV Settings > Phones > {Your CC Number} > Edit.
2) If #1 doesn't affect things, you can easily delete, save and then re create the CC Forwarding number.
3) Lastly, does your GV do the same thing when it forwards calls to other forwarding numbers (numbers other than your CC number)? I'd presume yes but it's worth checking.
I am having this same issue and my home phone no longer rings when my GV number (which is forwarded to my CallCentric number) is called. On CallCentric I see that the call is coming in as anonymous from GV. I am not sure why my home phone doesn't ring for these calls though. I have an InboundCallRoute as below and removed the "|anon@@." from it, but it didn't help.
My InboundCallRoute on both SP1 (gv) and SP2 (callcentric) is:
{(?|x|xx|xxx|xxxx|xxxxx|xxxxxx|un@@.|anon@@.):},{ph}
I deleted my CallCentric number on GV and added it back (had to re-verify) but that didn't help either. CallCentric is still showing it as anonymous.
Any other ideas on what I can do?
Thanks,
Tom
Wino:
I am having exactly the same problem with Anonymous calls at Callcentric. I have had this setup and working perfectly for many months and have changed nothing in my setup. 2 days ago this started happening? If I call to my Callcentric number directly then the caller ID shows.
tome:
Quote from: Wino on November 11, 2013, 09:58:40 am
I am having exactly the same problem with Anonymous calls at Callcentric. I have had this setup and working perfectly for many months and have changed nothing in my setup. 2 days ago this started happening? If I call to my Callcentric number directly then the caller ID shows.
Yes, as a Heny posted, it appears to be a Google problem sending the call to CallCentric. Not sure what can be done. I am wondering if it is time to move everything over to Callcentric (or your favorite voip provider) before the impending doom of Google voice in May next year...
Tom
powaking:
Yup, same thing happened to me this weekend. Been working fine then all of a sudden CC is receiving the calls as Anonymous. CC had the following to say. It was between this setup or MagicJack to just get basic phone service. I went with Obihai but somehow wondering if just going with MJ would be my best solution at this point.
Hello,
We checked the trace logs for one of the calls and noticed the following:
Remote-Party-Id: <sip:xxxxxxx@xxxxxxx;user=phone>;party=calling;id-type=subscriber;privacy=uri;screen=yes
In particular the "Privacy=uri" portion which indicates that the call is being sent to us anonymous and we should not pass the caller ID information for the call. As per the SIP RFC our servers are then stripping the CID information when sending it to your device. This is beyond our control, Google needs to change or remove the privacy flag in order for the call to be forwarded with caller ID information.
If you have any other questions please feel free to contact us at any time, thank you.
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