Callcentric and Google Voice Setup Guide (with CNAM)
Wino:
Quote from: Wino on November 13, 2013, 06:48:15 am
Interesting indeed... As of this morning I am again getting CID info passed... What are you guys seeing?
Additional info from CC Support below.. it sounds like GV was/is not consistent with their privacy flag...
"As an addendum, please be aware that no policies or restrictions are implemented on our end with regards to whether callerID is shown for free or paid numbers. This issue is specifically related to a flag which is received on calls from GoogleVoice.
This is the specific header which determines the anonymous calls from GV. Specifically privacy=<VALUE>
Remote-Party-Id: <sip:XXXXXXXXXX@XX.XX.XX.X;user=phone>;party=calling;id-type=subscriber;privacy=off;screen=yes
If this problem occurs again then it would be that this flag is again being sent with a value that is not off. We do not have any control over this.
tome:
Yep, it's working today. No more anonymous calls. No statement from (or on behalf) of Google. NTF, apparently ;)
SteveInWA:
Quote from: tome on November 13, 2013, 05:51:06 pm
Yep, it's working today. No more anonymous calls. No statement from (or on behalf) of Google. NTF, apparently ;)
You're welcome ;D
Google rarely comments publicly on bug fixes. There's an arcane legal reason why they don't discuss things directly on their forum. Actually, I asked my contact at Google if they'd tell me either "we fixed something" or "hmm, we didn't do anything"... As you amusingly pointed out, the long history of telephone company repair ticket resolution is often "TWA/NTF" (Trouble Went Away/No Trouble Found)...
At the moment, it reminds me of the cop shows on TV, where none of the witnesses or suspects will admit to having seen or done anything. Let's see if the "fix" sticks.
dircom:
Quote from: SteveInWA on November 13, 2013, 06:24:17 pm
Quote from: tome on November 13, 2013, 05:51:06 pm
Yep, it's working today. No more anonymous calls. No statement from (or on behalf) of Google. NTF, apparently ;)
As you amusingly pointed out, the long history of telephone company repair ticket resolution is often "TWA/NTF" (Trouble Went Away/No Trouble Found)...
.
well as a former Telephone repairman, I take issue with your No trouble found idea
If I ever put "NTF" it was because the line was wkg and I didn't find any trbl on the line (at that time)
If it was an intermittent problem, eventually we would find the problem
as far as the inside techs, I have no idea what they did as far as trouble reports
tome:
Quote from: dircom on November 14, 2013, 06:35:49 am
Quote from: SteveInWA on November 13, 2013, 06:24:17 pm
Quote from: tome on November 13, 2013, 05:51:06 pm
Yep, it's working today. No more anonymous calls. No statement from (or on behalf) of Google. NTF, apparently ;)
As you amusingly pointed out, the long history of telephone company repair ticket resolution is often "TWA/NTF" (Trouble Went Away/No Trouble Found)...
.
well as a former Telephone repairman, I take issue with your No trouble found idea
If I ever put "NTF" it was because the line was wkg and I didn't find any trbl on the line (at that time)
If it was an intermittent problem, eventually we would find the problem
as far as the inside techs, I have no idea what they did as far as trouble reports
There were many good techs in the Bells (you were apparently one of them!), but having helped build the Internet before anyone knew what it was, and also having worked for Ameritech trying to drag them into the internet age, I can say that NTF's were quite common. NTFs were far less common on the "line side" but quite common on the high speed data side (T1/T3, ISDN, ATM, OC-X) For every good tech there were 10 who either didn't know what they did to fix an issue or wouldn't admit to having broken it in the first place. When my network operations center closed an issue with "NTF", it meant it was a Bell issue and they wouldn't/couldn't tell us what failed.
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