Callcentric and Google Voice Setup Guide (with CNAM)
unmesh:
Calls are showing up correctly on the Callcentric Dashboard, both number and name.
SteveInWA:
unmesh:
My two CC free NY DIDs receive calls forwarded from GV immediately. I just tested them and I have no problems. Does your CC DID ring immediately when you call it directly?
If the calls show up on your Callcentric dashboard, as tome mentioned, do they show as answered? It sounds like you have an issue with your OBi and it's configuration or your broadband connection; not GV.
unmesh:
Yes, CC DID does ring immediately if dialed directly.
The CC Dashboard does not seem to have a field that would show whether the call was answered. Where would I look for that information?
In any case, I was unable to successfully answer the call even in the cases where the called phone rang; by the time I did it, the calling phone was in GV Voicemail.
Thanks for the suggestions, guys.
unmesh:
Also, all these calls are showing up in Google Voice call history as well.
tome:
Quote from: unmesh on November 19, 2013, 06:58:51 pm
Also, all these calls are showing up in Google Voice call history as well.
In GV click "Edit" for your CC number. Then select Show Advanced Settings. Is VM access "No" and Ring Schedule reasonable?
I assume these calls show up on the Obi call log as they should?
Tom
Navigation
[0] Message Index
[#] Next page
[*] Previous page