Callcentric and Google Voice Setup Guide (with CNAM)
cluckercreek:
Just a FYI--I'm still having great service from this combination on my Obi 110 & Obi 202. CNAM has worked flawlessly. CC's phone book feature is really great as well.
CoalMinerRetired:
Quote from: mo832 on September 14, 2014, 07:06:32 pm
I have read and reread this thread, especially the opening post and the original instructions. Now that I have a better feel for this from experience, I am firmly convinced that the original instructions need to be reordered to place the "inside the Obi" section before the "Google Voice" section. This is because GV will insist on calling the new DID (Callcentric) before it adds it as a forwarding number. The DID has to have a place to go to. If the Obi is not configured to receive the CC verification call from GV, you won't be able to "check off" the new CC number in your GV dashboard.
Can someone point out if I'm wrong? I have looked over it and thought about it at length, and I can't see how the existing instructions would ever work (in the current sequence). And that's why people get the "catch-22" described on the first page of the thread.
I think you are mistaken on a very big point. The original instructions (post #1 in this this thread) still work perfectly if you are signing up for a new GV number and want to use CC to make CNAM work on an analog phone.
However, if you are porting an existing number to GV, then yes some reordering is needed. I'm about to go through a port to GV again, an exiting number, (for the 5th or 6th time) and will take some detailed notes and reply back again.
Quote from: cluckercreek on September 15, 2014, 06:04:40 am
Just a FYI--I'm still having great service from this combination on my Obi 110 & Obi 202. CNAM has worked flawlessly. CC's phone book feature is really great as well.
Agreed. This still works great. I'm speaking for five or six different setups, two of which I own and have used for 24 months, since the first post laid out how to do this, (thanks Mr/Ms pc44).
willc:
Hi all
Recently my Obi 202 died so I bought a replacement and decided to try out this info to get cname on my calls since I was resetting everything up anyways.
The problem I'm having is every incoming call to my Google voice forwards to cc and then to my obi as expected but the caller id is always the same name and number no matter who is actually calling me. It always shows "Southampton NY 16313775400". The free line I signed up for with CC is actually a Southampton NY number but not the number that shows up on the caller id so I know that probably figures in somewhere with this problem. ???
CC says it's Google's problem as usual.
Any ideas are greatly appreciated. Thanks
Oh, I have Sp3 as Google voice and it shows "Connected" and Sp4 is CC and it shows "Registered"
Sp1 and Sp2 are not used but will be later today when my other phone number is finished porting to Ring.to
cluckercreek:
I would check back in your Google settings for the phone number settings. Make sure it is set to forward the "callers number" and not the Google number.
willc:
Hey, thanks for the quick reply. I did double check and I have the settings correct as far as I can see.
I have discovered that calling my CC number directly from my cell phone the caller id shows up fine but when I call my Google voice number with the same cell phone the caller id is back to Southampton NY 6313775400.
When I enable Google chat again and disable forwarding to CC in my Google voice settings the caller id shows the usual and correct phone number with Unknown name like it's supposed to.
Very strange.
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