Callcentric and Google Voice Setup Guide (with CNAM)
Stu-be:
Thanks PC44,
The troubleshooter at CC informed me that my CC number was NOT linked to any other number (GV or otherwise) during the CC set-up. As such, I didn't see what good it would do me to cancel and start over, again. I will do as you suggest and then try the GV hook-up, again.
I appreciate both your guide and your guidance.
VOIPisGreat:
Quote from: jimates on July 24, 2012, 02:14:50 pm
Quote from: Stu-be on July 24, 2012, 12:25:48 pm
There is a portion of your instructions that has me in a bit of a quandry.
"Within Google Voice's Account -> Settings -> Phones:
•Add your CC Phone Number (516/631/845/914/917) to your GV account
•Un-check Google Chat as a forwarding phone
•Check your Callcentric number as a forwarding phone"
Before I try this there is one thing I am wondering about. Please understand that this question comes from an unsaavy uer.
If in the process of adding CNAM through Callcentric I would have to uncheck Google Chat as my forwarding phone, wouldn't I lose some of the key Google Voice features as a trade-off for getting CNAM on my incoming calls? In particular, transcription of voicemail messages, notification of calls in my gmail, and the ability to read these messages in my gmail?
If so, this doesn't seem like a very good trade-off just to get a Caller ID with names. If not, what am I misunderstanding?
Everything is still the same as far as google voice. All you are doing is changing the route the call takes to get to your Obi. Calls still come through google voice, they route to CC and then to the Obi; instead of direct to the Obi from google voice.
But you'd lose the VM notification thru the handset, no? To me this would be a deal breaker.
jimates:
Quote from: VOIPisGreat on July 27, 2012, 12:11:02 pm
But you'd lose the VM notification thru the handset, no? To me this would be a deal breaker.
I don't know, does CC support either type of voicemail notification?
Nemesis:
Now quick question about this setup, will this allow me to set my Google voice as my outgoing provider for making calls? Cause all I would want the callcentic for would be its 911 services.
pc44:
Quote from: Nemesis on July 29, 2012, 11:56:34 am
Now quick question about this setup, will this allow me to set my Google voice as my outgoing provider for making calls? Cause all I would want the callcentic for would be its 911 services.
Hi Nemesis,
Yes. Using this setup, you can still use GV for outgoing calls!!
Just make sure your PrimaryLine is still set to your GV Service Provider.
pc44 :)
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