Callcentric and Google Voice Setup Guide (with CNAM)
azrobert:
In your Callcentric account add a second extension.
Click the Extensions tab then Add New Extension.
Create 2 Call Treatments.
Route the 1st DID to extension 100.
Route 2nd DID to extension 101.
In the OBi202 register an SP trunk to extension 101.
I think you have an open SP trunk for ext101.
If you don't there is a solution.
jpw94:
Perfect azrobert. I found that afterposting and I think that will work. First number goes to ext 100 by default.When I provided the CC number in the 202 I added the 101 to end of it and it registered so I think it's going to work.
I now need to port biz over to GV. 2 days it will be done! Thank you for your help.
azrobert:
You can test the setup without a 2nd DID.
Temporarily add a Call Treatment to route your current DID to extension 101.
bobd:
I'm new to the OBI, GV & CallCentric world, so please bear with me on my questions.
I have the OBI with GV up and woring. Everything seems fine. There are 2 things I want to have in addition to my set up.
1. E911
2. Caller ID Name
From what I gather from this thread is that I can accomplish this with CC. I started to follow the initial instructions but I think they may be dated. I got a "free" number from CC, but it will not give me E911.
So now I believe that I need to get a paid number. The cheapest is $1.95/mo. No biggie I can handle that. But what confuses me on this is that it has a limit on the number of minutes/mo. If I go this route do I eventually set this up with OBI as a incoming call only option? If so, how does that work if I need E911, which I think would need to be an outgoing call?
Sorry if this all seems obvious, but I'm still struggling with how this all hangs together.
dircom:
When I signed up, it asks you if you are in the US. If you are, then you have to pay for 911, not sure why you did not see that upon sign up.
To get CNAM, fwd GV calls to CallCentric. Set up GV and CallCentric on your Obi. Setup GV for default of outgoing calls.
"you WILL be billed for 911 separately, at $1.50/month plus a one time $1.50 setup fee, if you state that your are in the US or Canada."
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