Callcentric and Google Voice Setup Guide (with CNAM)
bobd:
Sorry for my questions. Given I was not sure of what I was doing I was getting a bit apprehensive.
I did go through and get another Free Phone Number and was able to set it up with my OBI200. I will need to see if CNAM works when I get a call from someone not in my phonelist. As for E911, I'm still waiting for the email from CC.
But for now, calls are getting through. Voicemails are being transcribed and handled by google just as before.
Thanks for you patience and assistance!
SteveInWA:
Geeeeeeeeeez. The posts are "old" because not much has changed since the thread began.
Callcentric offers different types of inbound service.
"IP Freedom" can only be used to make and receive calls between other Callcentric users, or other SIP users; it does not give you an inbound Public Switched Telephone Network (PSTN) telephone number.
Callcentric offers different inbound calling plans, either billed per-minute, or per-bucket-o-minutes, or unlimited, with PSTN phone numbers available in most locations. All inbound calling plans include CNAM. Some inbound plans require the extra $1.50/month for E911, and other plans bundle in E911 with the monthly fee.
Callcentric also owns its own Competitive Local Exchange Carrier (CLEC), Telengy. It offers free inbound PSTN numbers in the NY State area. These numbers are ideal as forwarding numbers for Google Voice, since nobody needs to know or call that number; it would only be called by Google Voice to forward your calls.
SO: your choice. Get a free NY DID, and pay the $1.50 fee for E911, if you'll only be using this for Google Voice, or, get a local DID if you'd like to use it as a full-function local phone number, or you can even port in an existing local number.
zsak23:
bobd -
I just went thru this process myself. In your callcentric account go into Preferences. On the General tab is the Caller ID with name (Inbound calls): option. This is disabled by default. Edit to enable. Then CNAM should work as it has for me.
zsak23:
Is it possible to use the same Callcentric account with 2 DIDs, one each on 2 different Obis?
ETA: Will a second extension for 1 DID also work on a second Obi?
SteveInWA:
Quote from: zsak23 on January 28, 2016, 03:18:34 am
Is it possible to use the same Callcentric account with 2 DIDs, one each on 2 different Obis?
ETA: Will a second extension for 1 DID also work on a second Obi?
It would be great if you would not glom on to an old discussion with new questions.
It's confusing at first, but a Callcentric customer has one Callcentric account. That account can host several different inbound telephone numbers (DIDs). Any of those DIDs can be configured to ring any or all extensions.
Each extension has a 3-digit suffix added to your 1777 account number. Each extension can (but doesn't need to) have it's own, unique SIP password.
This is all managed using the Extensions tab and the Call Treatments tab in Callcentric's web portal.
For example: I have 3 DIDs on my CC account. I have 3 OBi devices in active use, plus 2 devices from other manufacturers. I set up a bunch of extensions so that I can individually route calls to all of those devices, depending on which DIDs are being called. Each extension can be configured to call out using any one of my CC DID numbers as caller ID sent.
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