Callcentric and Google Voice Setup Guide (with CNAM)
Yellowmann:
Hello all, I am a newbie to this setup but have been long time reader of this forum before I finally got around to buy and setup my OBI200. I had GV working with OBI no problem for few days. Than I questioned about 911 and CNAM and lucky to find this thread. I just got my free # from CallCentric and set everything up as mentioned in here. But I have few question about CC.
1) I got the free number and paid $3 for 911 and one time setup fee. I do not see in my account about the monthly billing of the 911 for $1.50. Do I need to add my credit card to my account so it auto pays that monthly fee?
2) I activated CNAM in CC but my one cell phone called to my OBI home phone shows the name but my other cell only show the cell number and state but no name. Is that depending on the phone number? Both cell are to my one account through my cell phone provider.
3) The free CC phone # is that forever or can it go inactive and they take it way if I don't pay for the 911 service?
TIA for your help...
SteveInWA:
Quote from: Yellowmann on March 11, 2017, 07:22:06 pm
Hello all, I am a newbie to this setup but have been long time reader of this forum before I finally got around to buy and setup my OBI200. I had GV working with OBI no problem for few days. Than I questioned about 911 and CNAM and lucky to find this thread. I just got my free # from CallCentric and set everything up as mentioned in here. But I have few question about CC.
Quote
1) I got the free number and paid $3 for 911 and one time setup fee. I do not see in my account about the monthly billing of the 911 for $1.50. Do I need to add my credit card to my account so it auto pays that monthly fee?
Yes. Add some form of payment to your Callcentric account. Their method of payment is: you specify some fixed amount of money (e.g. $30) to charge your card. This then becomes your Callcentric account balance. They then deduct monthly charges (e.g. 911 fee and/or any per-minute outbound calls you make on their number) from your Callcentric account balance, until that balance falls below some limit, then they charge you another fixed payment, etc.
Quote
2) I activated CNAM in CC but my one cell phone called to my OBI home phone shows the name but my other cell only show the cell number and state but no name. Is that depending on the phone number? Both cell are to my one account through my cell phone provider.
Yes, that's normal/typical behavior. CNAM depends on the telephone carrier that hosts your number feeding your name into the data bases (LIDB) used by the carriers. Some mobile carriers do that, and some don't. If you port a number into a mobile carrier that doesn't actively feed names, or depends on you to ask them to do that, whatever name was in the LIDB before, may linger in the LIDB, or it might eventually get purged. Contact your carrier and ask them about it. If your carrier doesn't feed your name to the LIDB, then some generic substitute will appear, such as "Wireless Caller" or "Newark NJ" or whatever.
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3) The free CC phone # is that forever or can it go inactive and they take it way if I don't pay for the 911 service?
As long as you receive calls on the CC number, it will stay active. If you stop using it, they'll take it back. See their site for terms, and any other questions you have regarding their services.
Yellowmann:
Thank you Steve for your quick reply. I did find some of my own answer on cc but yours is much easier to understand. Since my gv is forward to cc I don't think I will lose the number. I was wondering if I forget to pay for 911 if they take the free cc #.
I think this setup will work well for me. Thanks again all for sharing your knowledge.
SteveInWA:
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I was wondering if I forget to pay for 911 if they take the free cc #.
No, but of course, you will lose 911 service. To prevent that, set up a credit card payment method as explained in my last post, and on their web site.
chilirock:
Yellowmann, Just adding to what Steve said. It's your decision about whether or not to give CC your credit card number. I decided not to give them my credit card. What I do is submit a one time payment via PayPal which adds to my account balance on CC. Then as Steve mentioned, CC will deduct the $1.50 monthly fee from that balance.
CC will also send you email reminders every month when they deduct funds from the balance. And whenever your account balance is below $10, they will send you an email showing your current balance, and a reminder that the balance is low. I use that reminder email as my reminder for when to go back and add funds via PayPal.
It's your choice which approach you prefer.
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