Callcentric and Google Voice Setup Guide (with CNAM)
GPz1100:
933 is a test number for 911. It's an automated service that reads off the address information transmitted to 911.
If you're concerned about 911 working properly, call your local dispatch's non emergency number to ask how you can test this. In my case they advised actually calling 911. Call went through to the exact same call center and even the same operator picked up - she confirmed the address. Of course 911 behavior varies widely depending on the services in your area.
PennyCat:
I’m trying to setup CNAM and 911 with CC and GV. Here is my settings on Obihai
Though when I go back to my dashboard for SP2 CC I’m getting “Registration failed: 403 Incorrect Authentication”
I’m using my web password. Should I be using something else?
SteveInWA:
Yes, you need to assign a SIP password, which can be, but is not necessarily the same as, your Callcentric account password. Set a SIP password on the Callcentric web site, on the "Extensions" tab.
PennyCat:
That worked. Many thanks. 911 works.
Strangelove:
I'm also having some trouble with CNAM.
I have set up Callcentric with E911 and a New York phone number for the $1.50/mo + setup fee.
I have enabled Caller ID with name in the Callcentric dashboard
I have set Google Voice to forward to the Callcentric number
I have set up the Obihai 202 with Callcentric on SP3 (incoming only except for 911), and Google Voice on SP4
Since I am testing this out prior to pulling the plug on my landline, I currently have my landline phone forwarding to my Google Voice number, which is then forwarding to the Callcentric number.
So I've noticed something interesting ... when I call the Callcentric number directly from my cellphone, I get Caller ID with name as expected. However, when I call the Google Voice number that forwards to the Callcentric number, I only get the Caller ID number (no name - it just reports "Out of area" for the name).
Another odd thing ... I've subsequently tried to duplicate the Caller ID with name by calling the Callcentric number directly, and get an error that "the number that you have dialed has been temporarily disconnected." But when I call the Google Voice number, the call goes through without a problem (except for the lack of name in the Caller ID, of course).
Do I have an error in my setup?
Steve
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