Callcentric and Google Voice Setup Guide (with CNAM)
Nemesis:
Awesome, glad to hear it. Thanks for the tutorial. Just ordered the obi100 and I'm looking forwarding to hooking it up.
pc44:
No problem. Keep us posted on your success! :)
pc44
lhm.:
Quote from: VOIPisGreat on July 27, 2012, 12:11:02 pm
Quote from: jimates on July 24, 2012, 02:14:50 pm
Quote from: Stu-be on July 24, 2012, 12:25:48 pm
There is a portion of your instructions that has me in a bit of a quandry.
"Within Google Voice's Account -> Settings -> Phones:
•Add your CC Phone Number (516/631/845/914/917) to your GV account
•Un-check Google Chat as a forwarding phone
•Check your Callcentric number as a forwarding phone"
Before I try this there is one thing I am wondering about. Please understand that this question comes from an unsaavy uer.
If in the process of adding CNAM through Callcentric I would have to uncheck Google Chat as my forwarding phone, wouldn't I lose some of the key Google Voice features as a trade-off for getting CNAM on my incoming calls? In particular, transcription of voicemail messages, notification of calls in my gmail, and the ability to read these messages in my gmail?
If so, this doesn't seem like a very good trade-off just to get a Caller ID with names. If not, what am I misunderstanding?
Everything is still the same as far as google voice. All you are doing is changing the route the call takes to get to your Obi. Calls still come through google voice, they route to CC and then to the Obi; instead of direct to the Obi from google voice.
But you'd lose the VM notification thru the handset, no? To me this would be a deal breaker.
If GV is on SP1 and CC SP2 with GV chat unchecked in GV, you will still receive the VMI.
VOIPisGreat:
Quote from: lhm. on July 30, 2012, 06:33:23 am
Quote from: VOIPisGreat on July 27, 2012, 12:11:02 pm
Quote from: jimates on July 24, 2012, 02:14:50 pm
Quote from: Stu-be on July 24, 2012, 12:25:48 pm
There is a portion of your instructions that has me in a bit of a quandry.
"Within Google Voice's Account -> Settings -> Phones:
•Add your CC Phone Number (516/631/845/914/917) to your GV account
•Un-check Google Chat as a forwarding phone
•Check your Callcentric number as a forwarding phone"
Before I try this there is one thing I am wondering about. Please understand that this question comes from an unsaavy uer.
If in the process of adding CNAM through Callcentric I would have to uncheck Google Chat as my forwarding phone, wouldn't I lose some of the key Google Voice features as a trade-off for getting CNAM on my incoming calls? In particular, transcription of voicemail messages, notification of calls in my gmail, and the ability to read these messages in my gmail?
If so, this doesn't seem like a very good trade-off just to get a Caller ID with names. If not, what am I misunderstanding?
Everything is still the same as far as google voice. All you are doing is changing the route the call takes to get to your Obi. Calls still come through google voice, they route to CC and then to the Obi; instead of direct to the Obi from google voice.
But you'd lose the VM notification thru the handset, no? To me this would be a deal breaker.
If GV is on SP1 and CC SP2 with GV chat unchecked in GV, you will still receive the VMI.
Is that the VMI on the CC VM or GV VM or both?
Stu-be:
I was ultimately able to get CC to work with my OBi100. Here was how. System Management>Auto Provisioning>ISTP Provisioning>Method:Disabled and
System Management>Auto Provisioning>OBITalk Provisioning>Method: Disabled
Until then, I was unable to get the CC instructions to stay in place within my system. Now they do and the CC CNAM is currently working on 3 of my 4 phones.
The 4th phone is circa 1994. I am wondering if this is a system that just isn't going to work on that phone. Comcast and Cox CNAM had always worked on that phone --- not CC. Something about their CNAM must be different. Oh well.
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