Callcentric and Google Voice Setup Guide (with CNAM)
TerryaG:
Thanks to jamesh for the tip on the CC registration error on the Obi. When I looked at my CC Extensions config, it appeared that a SIP password was already populated (asterisks), so I didn't try to enter anything there, assuming it was using the CC account password. After I re-entered my CC web password here, then CC successfully registered on the Obi. So maybe they have a default password, like the SIP no. or something was just out of sync between the two. I found Jamesh's post to be better than the original on page 1 of this thread for the setup process, if you're using the simpler Obi Dashboard for setup.
Everything else worked mostly smoothly. I ported my Vonage no. to a Tmobile phone, then ported from Tmobile to Google Voice. The Vonage to TMobile took about 2 days, and the Tmobile to Google took about 24 hrs. I already had GV set up, so then it was just a matter of configuring it with CC, per instructions. I also paid the initial $3 using Paypal, then added another $20 to the CC account for future billing from Paypal, per others' suggestions. I then tried 933, that worked. I called my local non-emergency no. for the police dept., who told me to call 911 and tell them it was a non-emergency. The same guy answered who I'd just talked to, and confirmed the address. Sweet!
Just to let anyone new know that even though this thread is a few years old, it still works as directed. Just read through the entire thread for some gotcha's and good suggestions! This thread should probably be a sticky, based on the number of reads. :)
Thanks,
Terry
maryrabbit:
Hi, sorry for posting on an old topic, but I just wanted to let people who might be interested in trying this know that it still works. Signed up with Google Voice, Callcentric, and Obihai this week and attempted this for the first time as per the instructions. Currently CNAM is showing up, 911 is working, no problems. Thanks to whomever came up with this great method!
C6silver:
While this setup guide certainly works, it does not seem that Callcentric offers CNAM for free accounts anymore. I too followed this excellent guide and everything in terms of receiving calls worked. However, I noticed that I was still not getting names for calls coming in, just numbers with "Out of Area". I looked further on the Callcentric site and found this in their FAQ:
"CNAM is available to all Callcentric customers for any paid phone numbers on your account; including all of our North America phone number products:" https://www.callcentric.com/faq/31/309
So unless I am misunderstanding, it does not appear that this workaround for CNAM is viable anymore without getting a paid account.
GPz1100:
Odd. I have a totally free callcentric account. Just tested cnam with a softphone (sorry, obi's are associated with the paid account, soft phone is not). It successfully showed cnam on a test call.
Of course not all numbers have cnam associated with them and/or are registered with a cnam. I don't believe there's any setting in the obi to block cnam, just enable/disable callerid and the method (under phone ports settings).
Taoman:
Quote from: C6silver on August 31, 2018, 11:12:07 am
So unless I am misunderstanding, it does not appear that this workaround for CNAM is viable anymore without getting a paid account.
Yes, you are misunderstanding. If you looked at your call history directly on your OBi device or the Callcentric call records you would see if you are getting CNAM.
Chances are you still have your OBi as a linked forwarding device in your GV setup which is beating the forward to Callcentric.
Go to the link below and uncheck your OBi device. You will also have to uncheck it for your Google Groups/Contacts.
https://www.google.com/voice/b/0/redirection/voice/#phones
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