Callcentric and Google Voice Setup Guide (with CNAM)
Heishe:
Caller Id with name still working today ;)
Heishe:
Well id did work ok. Now several days ago it works sometimes other times no. I would guess maybe 30% of the time I contacted call centric and they told me to turn off ringing on weekends and week nights . I don't have clue how this would affect this
drgeoff:
Quote from: Heishe on February 02, 2019, 06:37:33 pm
Well id did work ok. Now several days ago it works sometimes other times no. I would guess maybe 30% of the time I contacted call centric and they told me to turn off ringing on weekends and week nights . I don't have clue how this would affect this
They are telling you to ensure that GV is not configured to forward incoming calls to your OBi at any time. Your OBi will not get CNAME via Callcentric on a call that GV forwards both to Callcentric and directly to your OBi because the direct route will be quicker and your OBi will respond to it.
The settings are at voice.google.com, not at Callcentric.com, not at Obitalk.com.
SJMaye61:
New Obi/GV guy here. I wanted to get CNAM going with CC, but now the free phone number has been discontinued. I could go with the Dollar Unlimited plan, but it is only offered in certain states. Not TN for me. A couple questions:
1- If I am using GV does it even matter what phone number I get from CC ?
2- Does the Dollar Unlimited Plan include e911 and CNAM?
zsak23:
1. The CC number only needs to be known to GV since GV will use it to forward calls to. People will still call the GV number. I am in Ohio and have 2 NY CC numbers I use.
2. The E911 is a separate charge ($1.50) in addition to the Dollar Unlimited. The total charge would be $2.50 for both as there are no additional fees.
There is the North American Basic plan which is $1.95 which includes E911 and 120 minutes outgoing calls per month.
CNAM is included in all options (once the feature is turned on in your settings)
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