Callcentric and Google Voice Setup Guide (with CNAM)
SJMaye61:
Makes total sense. If the incoming call routed through GV has one ringtone and when an incoming call is instead forwarded to CC, then to the Obi it makes total sense that the ringtone for the first service could be set differently from the second service. Here is the deal that is troubling - they aren't. See the attachments.
I listened to the double ringtone. It sounds like something the phone does periodically that I never fully understood. i.e. it may be the phone. I just can't see how the phone would know one call is coming from GV the other from CC.
zsak23:
Quote from: SJMaye61 on March 14, 2019, 12:26:36 pm
Makes total sense. If the incoming call routed through GV has one ringtone and when an incoming call is instead forwarded to CC, then to the Obi it makes total sense that the ringtone for the first service could be set differently from the second service. Here is the deal that is troubling - they aren't. See the attachments.
I listened to the double ringtone. It sounds like something the phone does periodically that I never fully understood. i.e. it may be the phone. I just can't see how the phone would know one call is coming from GV the other from CC.
Look higher in the settings, there is Ring Profile A in the first and Ring Profile B in the second.
Taoman:
Quote from: SJMaye61 on March 14, 2019, 12:26:36 pm
If the incoming call routed through GV has one ringtone and when an incoming call is instead forwarded to CC, then to the Obi it makes total sense that the ringtone for the first service could be set differently from the second service. Here is the deal that is troubling - they aren't.
Actually, they are different. Although you are using the same X_DefaultRing pattern for both services you are using different X_RingProfiles.
X_DefaultRing 1 pattern using X_RingProfile A is not the same as X_DefaultRing 1 using X_RingProfile B.
Edit: I see zsak23 already mentioned this.
SJMaye61:
OK. I see SP2 has X_ServProvProfile, X_RingProfile, and X_CodecProfile all with B selected and all have an asterisk next to them.
Should I just make them match SP1?
SteveInWA:
Quote from: azrobert on March 14, 2019, 11:17:39 am
Quote from: SteveInWA on March 14, 2019, 09:54:30 am
Go back and read what I said. If you can't understand why, then you ought not comment.
You go back and read what I suggested. If you can't understand the modifications, then you ought not comment.
The bulk of my post was explaining how things work. I suggested removing 3 rules and adding "933" to a DigitMap. None of these changes affects 911. Are you suggesting nobody should use OBi Expert for any change because it might affect 911?
No, I am not suggesting never editing digit maps. If this was someone who was asking for guidance on making a change that must be accomplished via expert digit map changes, then fine. The problem is, not everyone spends all their time editing digit maps like you. I am willing to bet that over 90 percent of people who buy OBi devices aren't that technically-minded; they just see "free phone service" and buy it.
The OP here is asking very basic questions, not familiar/understanding how things work. This happens nearly every time you give somebody a bunch of digit maps. Something doesn't work, and you spend the next 16 posts back and forth, fiddling with it. Very few people will remember how it was done, years later.
It is always, always better to use the simplest solution available. In this particular case, it is so simple to check-mark a box on the portal, that there is no need to do it any other way.
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